Youth Development Director, Leonard & Marjorie Williams Family YMCA
Job description
The NEW Leonard & Marjorie Williams Family YMCA will serve residents in the College Park area of Orlando and surrounding communities. This brand new Y is expected to open its doors in the early fall and will be a cornerstone of The Packing District, a transformational redevelopment coming to life through Dr. Phillips Charities.
POSITION SUMMARY
Under the direction of the Executive Director, the Youth Development Director provides leadership and management of child development, summer camp, teen and family programming within the Family Center. The Youth Development Director manages member participation and retention through the development and execution of youth development programs to achieve strategic goals and provide outstanding customer service to all members.
Job Responsibilities
- Implement child development, summer camp, teen, and parent/child enrichment programs that promote retention of existing members and engagement of new members. Direct staff to support youth development initiatives to achieve retention goals.
- Analyze data, systems and processes to recognize growth and retention opportunities within the Youth Development department.
- Ensure proper implementation of youth development schedules and procedures to provide maximum opportunities for member/staff connections. Collaborate and work effectively with all departments to achieve desired results.
- Identify and employ best practices in systems and technology to support effective management of the Youth Development department. Utilize available technology, reporting tools and data that enhance youth development participation and member retention.
- Monitor daily operations to adhere to all state, local and YMCA of Central Florida health and safety standards and policies. Ensure all staff are current with required certifications.
- Create and implement youth development programs with an effort to allow participants to continue along a succession plan from child development to teen programming participation.
- Increase program participation through product knowledge and interactions with existing and potential members. Collaborate with department leads to maximize enrollments in program registration.
- Plan and execute youth development events at the Family Center. Promote the Family Center and the YMCA of Central Florida’s special events among the members and community.
- Establish and lead a volunteer Youth Development committee that assists in development and execution of membership retention efforts.
- Recruit, select, develop and retain appropriate skill depth level for the department. Supervise department staff. Support training and career succession plan for the staff team and positively improve the overall employee experience.
- Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
- Collaborate with the Executive Director to plan and manage the Youth Development budget. Control payroll and department purchasing costs within the budget and financial guidelines.
- Identify and recruit active volunteers for the Family Center Annual Scholarship Campaign.
- Promote and represent the mission and core values of the YMCA of Central Florida in the family center and its programs.
- Focused on driving annual revenue through specific monthly goals and personalized programs that drive retention.
- Additionally driving annual revenue through staff members by: Membership engagement and retention.
- Supervision and leading staff to drive active member engagement.
- Focused on driving annual revenue through specific monthly goals and personalized programs that drive retention:
- Provide developmentally appropriate curriculums to children, teens and family.
- Development and implementation of child development and teen programs tailored to specific needs, utilizing innovative programming.
- All other duties assigned by Management.
QUALIFICATIONS
- Bachelor’s degree or equivalent required; sports management, recreation management, physical education or related field of study preferred.
- Minimum 1-3 years of progressively responsible experience in sports, child development, teen, and summer camp programming preferred.
- Minimum 1-3 years of progressively responsible experience in staff supervision and leadership preferred.
- YMCA sports, youth development, or operations experience required.
- Knowledge of rules and regulations of each program offered to members and program participants.
- Microsoft Office proficiency required; Oracle experience a plus.
- Current CPR/AED and First Aid certifications required.
- Must be willing to regularly work flexible hours, weekends and holidays.
- Must be willing to travel within Central Florida. Must have valid Florida driver license.
- Read, write and communicate using English language sufficient to perform job functions.
- Excellent verbal, written and interpersonal communication skills.
- Ability to communicate effectively and professionally with diverse populations and all levels of management, employees, volunteers and members.
- Excellent organization skills and attention to detail.
- Excellent problem-solving and analytical skills, as well as critical thinking ability.
- Ability to meet deadlines and work in a fast-paced multi-priority environment.
- Must be self-directed and able to work effectively and independently with little supervision.
- Must be able to handle diverse responsibilities resourcefully and multi-task effectively.
- Must exhibit a professional, courteous demeanor.
- Demonstrated responsibility, dependability, honesty and maturity.
- Excellent customer service skills.
Working conditions
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
- While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
- The employee frequently is required to sit and reach, and must be able to move around the work environment.
- The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
- The noise level in the work environment is usually moderate.
DISCLAIMERS
- Must complete successful background screening, which includes criminal and drug screening.
- All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
- This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
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