Job description
The Texas Health and Human Services Commission (HHSC) Medicaid and CHIP Services (MCS) department seeks a highly qualified candidate to fill the role of Writing and Design Specialist. This position will play a critical role in supporting the Change Management team’s initiatives in a writing, editing, and design capacity. The Writing and Design Specialist will collaborate with the team to create engaging informational materials that help MCS meet business objectives and support the department’s culture. This individual will also maintain MCS and HHS brand standards, help enforce style guidelines across MCS, and support the work being done to improve our internal and external communication efforts.
The ideal candidate will be creative, proactive, and enthusiastic. This role requires someone who is confident in their graphic design skills and use of Adobe Creative Suite, technical writing skills, proofreading, editing, and written communication skills. Success lies in the ability to manage multiple projects and being comfortable operating in a variety of capacities ranging from strategic messaging to the basics of developing, designing, organizing, and editing content.
Under the guidance of the Change Management team, the Writing and Design Specialist will need to build a deep understanding of the MCS department’s business priorities and culture to ensure messaging aligns with desired outcomes.
The ideal candidate will be creative, proactive, and enthusiastic. This role requires someone who is confident in their graphic design skills and use of Adobe Creative Suite, technical writing skills, proofreading, editing, and written communication skills. Success lies in the ability to manage multiple projects and being comfortable operating in a variety of capacities ranging from strategic messaging to the basics of developing, designing, organizing, and editing content.
Under the guidance of the Change Management team, the Writing and Design Specialist will need to build a deep understanding of the MCS department’s business priorities and culture to ensure messaging aligns with desired outcomes.
Essential Job Functions:
Review print and web content, media, and audiovisual communications, and other related MCS communication artifacts - checking for editorial style and brand guide compliance as well as errors in spelling, punctuation, and grammar (20%)
Write and edit clear, concise copy, including, but not limited to, PowerPoint presentations, newsletters, articles, web content, email notifications, and executive talking points (15%)
Collaborate and advise MCS team members on the development of messages that resonate with multiple audiences—including content planning and reviewing content for appropriate messaging (10%)
Liaison with HHS Communications and MCS program areas to ensure alignment on various projects’ communication objectives and proper timelines allow for deliverables that meet quality standards (5%)
Support the refreshing and maintaining of content for major communication vehicles—including developing a process for managing the information for Medicaid/CHIP on the HHS public website (10%)
Create engaging visual concepts and graphics that improve the communication of information for the Change Management team and other key internal stakeholders (15%)
Assist with design direction on a variety of communications such as new pages on the website, email, presentations and trainings, and printed materials. This includes brainstorming and mocking up design ideas for layout of graphics and copy - i.e. size, type size and style, images, and color scheme (10%)
Assist with design and incorporation of artifact templates across MCS (10%)
Other support projects as assigned (5%)
Knowledge Skills Abilities:
A proven track record for superb written and oral communications; excellent proofreading and editing skills, and a passion for creating relevant content aligned against business objectives and strategies
Writes clearly and informatively; able to write in a varying tone and translate technical and industry verbiage into relevant material for a wide variety of audiences
A keen attention to detail and the ability to see hidden problems, looking beyond the obvious, and respond accordingly
Generates creative solutions and concepts when planning design flow and procedures
Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; supports everyone’s efforts to succeed
Knowledge of and skilled in using a variety of communication tools (email, PowerPoint, infographics, web content, handouts, video, and others)
Knowledge of graphic design and electronic communications and how they can be effectively utilized to communicate vision, strategy, and key information
Knowledge of and experience using Adobe InDesign and other Creative Suite applications
Knowledge of general professional writing principles and standards
Knowledge of Associated Press Stylebook
Knowledge of libel, slander and copyright laws
Registration or Licensure Requirements:
Initial Selection Criteria:
Graduation from an accredited four-year college or university with major coursework in English, journalism, marketing, communications, digital communications, or a closely related field. Minimum of three years’ experience in a communication-related job.
Graduation from an accredited four-year college or university with major coursework in English, journalism, marketing, communications, digital communications, or a closely related field. Minimum of three years’ experience in a communication-related job.
Additional Information:
Must be available to work in-person in the Austin area.
Must be available to work in-person in the Austin area.
MOS Code:
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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