Job Description

We are currently looking for a Warranty Specialist to join our team. The Warranty Specialist manages the operations and activities of the field and is responsible for the completion of all work orders in a timely manner and to the complete satisfaction of the owner. He/she supervises subcontractors in accordance with company procedures and protocols, observes and interfaces with contractors or trades to monitor all work within the one-year warranty period, and serves as a liaison between the Client and contractors to ensure any warranty work performed meets the Client’s satisfaction. The Warranty Specialist must have basic plumbing and sewer camera experience. Working conditions are normal for a field environment.

Responsibilities

• Communicates with owners, owner’s representatives, and/or tenants on how to resolve warranty or non-warranty issues
• Follows up with owners, owner’s representatives, and/or tenants to sign off on all completed work orders as applicable
• Self-performs or coordinates with subcontractors to resolve issues
• Submits all receipts, bills, time sheets, and work orders related to said issues
• Attends and completes 11-month warranty walk lists
• Works with administrative staff to coordinate work repairs during business or after hours if necessary
• Assesses if issues are warranty or abuse, vandalism, etc.
• Oversees all work performed by subcontractors
• Documents work with pictures and logbook for all issues
• Meets department productivity and quality goals
• Communicates with Warranty Manager on field operations
• Becomes proficient in using Procore, mainly the Warranty Log
• Handles all after hour emergency calls on a rotation
• Works a flexible schedule
• Performs other duties as assigned

Qualifications

• At least three years of experience in this position with a General Contractor with commercial and industrial projects
• Ability to operate sewer video camera as well drain snake is a must
• Experience with computer scheduling and with coordinating and scheduling subcontractors
• Experience with Microsoft Office required
• Experience with Procore a plus, but not required
• Knowledge of building construction, equipment, and materials
• Ability to recognize, understand and interpret local, state, federal, and national codes, such as UBC, UMC, UPC, NFPA, NEA, ADA, etc.
• Knowledge of major building systems (i.e., HVAC, Electrical, and Plumbing)
• Knowledge of department procedures, protocols, and technology
• Ability to learn computer software applications
• Ability to respond to and determine procedures for handling unique problems and emergency situations
• Ability to read and interpret blueprints, specifications, and schematics
• Ability to exercise good judgement of when to act independently and when to refer situation to a supervisor
• Ability to read and interpret written and/or verbal instruction
• Ability to plan and organize work
• Ability to distinguish colors
• Ability to work in confined areas and withstand heights and perform work safely
• Ability to communicate tactfully and effectively, verbally and in writing, with contractors, architects, engineers, and owners
• Ability to recognize and repair hazards and apply safe work methods
• Basic skills in drywall repairs, taping, & painting
• Ability to work a flexible schedule, which may require occasional weekend and/or evening work

Benefits

• Medical Insurance (individual and family plans paid by company)
• Dental Insurance
• Vision Insurance
• Life Insurance (paid by company)
• 401(k) with company match
• Paid Time Off (PTO)
• Paid Holidays
• Long-term and Short-tem Disability Insurance (paid by company)
• Supplemental Insurance

Company Description

Founded in 1976, Martin-Harris Construction (MHC) has grown to be the largest general contractor in Nevada with projects throughout the Southwest.

In response to our Clients’ needs for a multi-faceted contractor, we maintain dedicated talent and resources in a wide variety of industries, experience in all delivery methods, and with in-house, self-performance capabilities to augment projects when needed. This ensures that no matter the scope — from $10K emergency repairs to $100K tenant improvements and $10M renovations to $100M+ new builds — we have the resources and experience to consistently provide a certainty of delivery to achieve any project goal and build strong relationships with our Clients.

Martin-Harris is a relationship-driven firm founded on Core Values that have resulted in longstanding partnerships with Clients, Design Professionals and Subcontractors. Every MHC Associate strives to deliver more value and innovation to each of our Clients and projects. This desire to not only meet, but exceed expectations, is also rooted in our Core Values and built into our company culture. These ideals are the inspiration for our company motto: Discover Excellence.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!

Martin Harris is a zero tolerance and drug free environment.

Additional Job Information

Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Martin-Harris Construction.