Job description
Epic Personnel Partners is seeking an experienced Shipping Supervisor for a Cold Storage Distribution Center in Daytona Beach, FL.
Job Purpose: Supervise the day-to-day activities of the shipping and receiving operations of the distribution center.
- The supervisor directs teams of employees to meet the safety, quality, and productivity goals of the operation.
- Improve and maintain the sanitation processes of the facility.
- Improve customer satisfaction by increasing service levels, such as fill rates and on time shipments. Assist the Departmental and the Operations Managers as needed.
Essential Duties and Responsibilities
Operations:
- Ensure housekeeping and cleanliness of all work areas.
- Ensure products are placed in the proper receptacles. Ensure dock areas, outside dock areas, aisles, break areas, bathrooms and shipping offices are organized, clean, free of debris, and in good working condition.
- Effectively schedule allotted staff to cover all departments over a 7-day workweek. Control overtime, direct and indirect labor costs.
- Establish and hold daily departmental start-up meetings to communicate daily volumes, establish expectations, and safety topics.
- ½ hour prior to shift prepares for the shift turnover meeting and reviews the following:
- Outbound and inbound volumes for the day.
- Review all HOT and cross-dock vendor receiving/shipping status.
- Review the remaining carry over work that needs to be completed, call offs, and scheduled over time.
- Ensure all safety policies are followed and training is completed as required.
- Ensure all products are received and put away properly.
- Implement auditing procedures as needed.
- Coordinate with yardmen to ensure proper trailers are backed in for the outbound loading process.
- Communicate with transportation the status of loads and any expected delays in meeting required completion times.
- Manage the implementation of new company policies and procedures.
- Work closely with staff to insure that quality and productivity requirements are maintained and communicated to each associate.
- Supervise and control indirect time.
- Research and assist the Operations Manager and the Department Manager in responding to “mis-ship” complaints from the customer.
- Review and validate daily and weekly timesheets for payroll purposes.
- Other duties and responsibilities as assigned.
Product Responsibility:
- Assure accuracy and efficiency in receiving, storage and shipping of quality merchandise utilizing Warehouse Audit Reports and performing daily visual checks.
- Work closely with Customer Service and Inventory Control, to maintain quality levels and to communicate operational as well as inventory issues.
- Control In-house damage costs through associate awareness and discipline.
Supervision:
- Monitor work of all of the Warehouse Operational Staff.
- Evaluate the work of associates through performance appraisals and observations and assist, as necessary, in helping to improve performance.
- Be involved in monthly safety meetings and follow up to minimize hazards.
- Support proper performance by implementing disciplinary actions as needed.
- Insure compliance with all company policies and procedures.
- Review and update timesheets daily for assigned employee’s payroll reports.
- Develop Lead Warehouse Associates and all direct reports to maximize their ability and help achieve their career goals.
- Assist in the management of the Warehouse cost per case, fill-rate, on- time shipment schedule, and the OSHA Recordable Injury rates.
- Other duties and responsibilities as assigned.
Performance Measurements:
- Fill rate targets.
- On time schedules both inbound and outbound.
- Cost per case expense.
- Attainment of departmental and personal goals set with the manager.
- OSHA Recordable Accident Rate
- Other Department Specific Measurements
Minimum Requirements:
- Excellent communication skills and the ability to be a self-initiator who can implement and supervise all warehouse distribution programs as directed by the Department Manager and the Operations Manager.
Company Overview:
Epic Personnel Partners, LLC is a privately held woman-owned staffing firm. We value our relationships as well as your time and wish to make the most of all our interactions. We spend time listening to your needs to ensure we fully understand what you are looking for, the challenges you face, and the goals you seek to accomplish by working with us.
We do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate.
We have a proven track record of success, providing staffing and recruitment services to clients for more than two decades.
Visit us at epicpp.com to discover more about our organization.
Epic Personnel Partners, LLC is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job Type: Full-time
Pay: $47,500.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Experience:
- Warehouse Manager/Supervisor: 1 year (Preferred)
Work Location: One location
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