Warehouse Customer Service

Full Time
Livermore, CA
Posted
Job description
Salary: $27.50 - 27.50 per hour + none
Reference: AB_4058160

Do you love helping others and have a sense of urgency with issue resolution? Randstad is hiring Warehouse Customer Service Associates for one of the world’s leading supply chain & logistics companies. Why would this be the position for you?

  • Our client not only enhances current material handling skills but also provides training in multiple departments and systems such as SAP!
  • Our client offers 40 hours a week and a consistent schedule week to week
  • We have some of the highest pay rates in the bay area for entry level associates.
Most importantly we are taking extra measures to keep you safe during this time. We are following all guidelines of the CDC. Additionally we are facilitating, temperature screenings, contract tracing, staggered shifts, and constant cleaning. We look forward to hearing from you!

salary: $27.5 - $27.5 per hour
shift: Third
work hours: 10 PM - 6:30 AM
education: No Degree Required


Responsibilities

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and acting as a liaison to facilitate issue resolution.

Key Accountabilities: Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expediting correction or adjustment, follow up to ensure resolution. Maintain customer records and update account information. Maintain financial accounts by processing customer adjustments. Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.

The essential functions of this role include:
  • working in a smoke free environment
  • standing for 7 hours at one time
  • working up to 2 hrs of overtime per week
  • working weekends

Skills
  • Order Processing
  • Quality Control
  • Order Picking
  • Inventory control
  • Standing
  • Customer Service
  • SAP
  • Basic Computer Skills
  • Microsoft Office (1 year of experience is required)
  • Microsoft Outlook (1 year of experience is required)
  • Excel (1 year of experience is required)
  • Typing Skills

Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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