Waiter

Full Time
Mississippi
Posted
Job description

Waiter/Server

US–Mississippi River


Full-time employment: Earn up to $70,000 annually, participation in Viking’s gratuity program and employee benefits package, including health insurance.


ABOUT VIKING
Founded in 1997, Viking is the world’s #1 small ship travel company, operating on rivers, oceans, and lakes around the world. In September 2022, Viking launched the Viking Mississippi, a state-of-the-art 386-guest ship, which cruises along the Mississippi River between New Orleans, LA to St. Paul, MN.

ROLE OVERVIEW

As part of our Mississippi Food & Beverage team, your job is to be the face of Viking in the refined dining and culinary experience we deliver to our guests onboard. You will report to the Assistant Restaurant Manager in our onboard Restaurant, River Café and Room Service.


WHY JOIN VIKING?

Elevate Your Career
Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:

  • Paid training program in skills and approach to premium hospitality services

  • On-the-job coaching to help you advance rapidly

  • A lifelong network of hospitality professionals


Onboard our ship

  • Most common rotation schedule is 6 weeks on board, 2 weeks off, which includes up to 13 weeks off per year

  • Lodging (shared cabin with 1 other crewmember), meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members

  • Travel to/from the ship provided by Viking

  • Crew-only deck and dedicated recreational activities


Benefits year-round, on and off the ship

As a full-time employee, you are eligible for benefits such as:

  • Viking pays for and provides more, better coverage: Health, vision, and dental insurance with very low premiums (some plans are fully paid by Viking)

  • Referral program & retention bonus

  • 401k savings plan with company matching all your contributions with an additional 4%


WHAT YOU’LL DO ON BOARD

  • Welcome and seat guests, providing them a warm, friendly experience

  • Control and manage mise en place: setting tables, checking stock, cleaning and polishing equipment, in line with Viking’s service standards

  • Become expert in Viking’s F&B menus, presenting guests, suggesting dishes, wine selections, answering questions, with appropriate terminology & pronunciation

  • Relay orders to the Galley and beverage areas, then serve food promptly

  • Manage and organize your service station, supervising 2 to 4 Assistant Waiters

  • Follow and diligently implement Viking STAR standards, safety and standard operating procedures, while complying with Public Health Regulations.

  • Prepare and perform additional F&B activities (i.e. cocktail parties and Teatime) and special events, as assigned.


ABOUT YOU

  • 2+ years’ experience as an Assistant Waiter or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage.

  • Must be 21+ years old; physically fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time.

  • Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards

  • Excellent knowledge of all public health policies


MANDATORY REQUIREMENTS & AT WILL EMPLOYMENT:

  • U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations

  • Ability to satisfactorily pass a pre-employment drug test. This includes testing for marijuana and other controlled substances. We are a drug-free and alcohol-free workplace.

  • Viking Cruises is an At-Will Employer. As such your, employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at-will.

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