Job description

Now is an exciting time to join Allstate! One of the world’s most trusted brands is building a team of enthusiastic colleagues, who together, are helping guide customers to live a life well protected. Join us and you’ll have everyday opportunities to learn, grow and shape your future while pursuing your desire to do good for others. Job Description
Candidate must reside in on of these states: AZ, CO, ID, NV, OR, UT, WA, AR, IA, KS, LA, MO, MN, MT, NE, ND, NM, OK, SD, TX, WY

Now is an exciting time to join Allstate! One of the world’s most trusted brands is building a team of enthusiastic colleagues, who together, are helping guide customers to live a life well protected.
Join us and you’ll have everyday opportunities to learn, grow and shape your future while pursuing your desire to do good for others. 

A day in the life of a Virtual/Field Auto Technical Adjuster:
Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
Efficiently write or review accurate estimates and supplements based on photos/ video/ physical inspection
Review, reconcile, and negotiate with, repair facilities, customers and claimants
Perform parts searches
Combination of Field Physical and Virtual Inspections
Work in multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)
Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.
Flexibility to work independently as part of a virtual team.
In our virtual environment, adjusters are required to engage and participate on camera during online meetings and trainings.

You’re provided with comprehensive training:
We cover the cost to help you study for and earn your license
We offer full paid virtual training plus on the job training
Ongoing training opportunities for continuous improvement

Notice of Licensing Requirement
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

What’s in it for you?
Paid training and licensing
Internet reimbursement
Generous paid time off (PTO)
Tuition reimbursement
Discounted gym memberships
Cafeteria style health insurance plan- starts day one!
401K match and pension plan
Volunteer opportunities + matching donations
Visit AllstateGoodLife.com to learn more

You’re a great match for this role if you have:
High School Diploma/GED or higher
You have a minimum of 18 months of Auto Estimating / Body Shop / Insurance experience
You have prior experience using an auto estimating program such as: CCC One, Audatex, or Mitchell ( Mitchell is preferred )
You enjoy the ability to work independently starting your day from home, and potentially traveling to various locations to restore peoples’ lives through outstanding customer service
Previous customer service experience
Value providing an effortless customer service experience
Are organized and able to multi-task in a fast-paced environment
Are known for clear and professional communication – both written and verbal
Being bilingual and/or having prior military experience is a plus External Candidates

$1500 New Hire Sign On Bonus!
Where and When Will I Work?

Candidate must reside in on of these states: AZ, CO, ID, NV, OR, UT, WA, AR, IA, KS, LA, MO, MN, MT, NE, ND, NM, OK, SD, TX, WY
This position is REMOTE . This position is not available for California, Alaska , and Hawaii residents.
Work schedule: To be determined based on business needs.
Flexible work arrangements ( from home or local office where applicable)

This role has various shift times to cover the hours of:
PST 8:30a - 5p
Arizona 8a - 4:30p
MST 9a - 5:30p
CST 10a - 6:30p

Shift times are subject to change annually. Work Schedule: Start times will be discussed with the hiring manager. Flexible work arrangements – no change.
Compensation offered for this role is $51,600 - $71,050 and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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