Job description

Support Center - Irving
For nearly 50 years, Michaels has been the destination where Makers get inspired, learn, shop, and create. We strive to cultivate an inclusive shopping environment for all Makers and work environment for all Team Members, providing a place of belonging and empowering everyone to bring their creative dreams to life. At Michaels, every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is passionate about leaving the world a better, more creative place by contributing to every “make”.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. As our VP - Software Engineering, you will provide vision and leadership for developing and implementing Technology initiatives to support our business, and ensuring the engineering organization is aligned with the company goals. The role focuses on product engineering/development, technology strategy and implementation , the evolution across orgainzation’s development culture, environment and the commerce technology platform. The ideal candidate will be able to build a team of world class software engineers, implement key business strategies in a fast-paced organization using agile development methodology.

The ideal candidate will be highly ambitious, be able to think big, bringing new ideas and solutions, and be able to thrive in an open, fluid, fast-paced environment and bring an energetic and creative approach to work, spanning high-level strategy as well as in-the-trenches execution. Successful candidates will be strong people leaders who can prioritize well, communicate clearly, and have a consistent track record of developing teams and delivering results.

Strategy and Vision

• Create and implement the technology vision, strategy and roadmap for eCommerce and store engineering teams to drive Michaels technology strategic initiatives.
• Acts as a trusted advisor, building and maintaining relationships with business partners to develop a clear understanding of overall business and technology strategy.
• Develop and control annual operating and capital expenditure budget for engineering team.
• Oversee execution of systems strategies to support business goals.

Project Oversight

• Provide input, with ability to dive deep into technical details as required
• Have a high level of comfort with analytical approaches and quantitative methods
• Develop and leverage internal and external partnerships and networks to maximize the achievement of business goals
• Ensure scalability and performance metrics are achieved
• Serve as a change agent for customers and ensure work activities benefit customers

Team Leadership

• Responsible for leadership of a technology team, assigning clear tasks and objectives, and establishing KPI measurables for monitoring results.
• Responsible for working with HR Partner to develop the talent strategy and people development for the technology organization.
• Provides leadership and coaching to team to drive innovation and to identify opportunities in building the business
• Responsible for the development and engagement of team members by creating a motivating work environment that recognizes and rewards strong performance.
• Hire and lead technology talent responsible for delivering growth related initiatives.
• Develop and implement strategies to attract and maintain a highly skilled and engaged workforce
• Responsible for identifying and delivering innovative solutions that enhance the customer experience in-store, on-line, and through mobile applications.

Minimum Education

• Master/Bachelor’s degree in Computer Science or related field or equivalent experience

Minimum Special Certifications or Technical Skills

• Demonstrated experience implementing headless commerce solutions
• Prior experience implementing solutions on MACH architecture
• Knowledge of major programming languages, i.e. Java, Python, C, C#43;#43;, MongoDB, MySQL, etc.
• Experience in building search systems such as Elastic, SOLR, Lucene, Algolia and large-scale data pipelines
• Experience with container orchestration platforms like Kubernetes
• Experience with cloud platforms, such as AWS, Google Cloud, Microsoft Azure.
• Experience in machine learning/computer vision/natural language processing applications

Minimum Type of Experience the Job Requires

• 15 or more years experience driving technologically enabled growth, both consumer facing and internal operational excellence.
• 10#43; years leading engineering teams with growing responsibility
• DevSecOps hands-on knowledge in Cloud environment
• Open source development background
• Ability to think strategically about technology and how to incorporate it into the business units and processes to increase efficiencies.
• Solid technical knowledge and experience in the use and application of the most current technologies and products used in the industry.
• Ability to drive organizational change and lead IT transformational initiatives in a complex and dynamic environment, utilizing project management techniques.
• Strong business and financial acumen
• Computer Science fundamentals experience in object-oriented design, data structures, algorithms
• Demonstrated ability to attract, develop, and retain high quality Technology talent

#LI-RM1

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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