Job description

WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA, as well as Washington DC. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

JOB SUMMARY
The User Acceptance
Tester will be responsible for the testing of internal and external-facing
applications developed by the company and third-party vendors through an
understanding of the software release cycle. This will include the creation of
testing plans, organization, and management of user test groups, identifying
and submitting user stories and bugs, as well as troubleshooting and support of
our production environment.
JOB DUTIES
Coordinate, test, and evaluate new software releases
based on the software release cycle
Create testing plans, test cases, and test scripts
Execute testing on test cases and business process
scenarios in both QA and UAT environments.
Perform QA testing and submit detailed bugs to the
development team(s) based on testing results.
Manage and guide user test groups through the testing
process
Compile user testing results and subsequently
identify/submit bugs and user stories to our development team(s)
Verify test results using system documentation and
knowledge and understanding of system requirements
Break down business processes and investigate issues as
they are identified
Create, submit, and follow up on bugs that are
submitted to the development team and/or business analysts
Work well within a diverse team setting and work
collaboratively with other departments and roles.
Be detail-oriented, analytical, and quickly comprehend
new processes, systems and software.
All other duties as assigned

QUALIFICATIONS
Three to five years of experience testing in a
technology environment such as software development, systems analysis, or
database administration
Experience with identifying and documenting product
bugs and/or user stories
Excellent written and verbal communication skills
Experience with SQL scripting/queries
Experience with Azure (DevOps, AAD, Cosmos, SQL, App
Insights)
Ability to work flexible and/or extended hours, if
needed, to meet the job requirements.

The incumbent typically
works in an office environment and uses a computer, telephone, and other office
equipment as needed to perform duties. The noise level in the work environment
is typical of that of an office. Incumbents may encounter frequent
interruptions throughout the workday. The employee is regularly required to
sit, talk, or hear; frequently required to use repetitive hand motion, handle
or feel, and to stand, walk, reach, bend or lift up to 20 pounds.
Reasonable accommodations may be made to enable individuals with disabilities
to perform essential functions.
WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
& As a Consumer Direct Care Network team member you will receive:

• A rewarding career helping others • Fun and engaging work environment built on team unity • Job satisfaction knowing you make a difference in the work you do and lives we serve • Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

• Vacation with no waiting period
• Two Paid Floating Holidays
• Six Paid Federal Holidays
• Paid Safe Sick Time
• 401(k) Retirement
• Company-Paid Life Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital benefits
• Short and Long-Term Disability
• Flexible Spending Account
• Pet Insurance

WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries is an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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