People's Prosperity Bank is seeking a Universal Banker I in Quincy, IL.

ABOUT US:

At Town and Country Bank and Peoples Prosperity Bank, our mission is to empower the financial well-being of our communities, one person at a time. We successfully uphold this mission by sticking to our core values of Teamwork, Achievement, Authenticity, Passion, and Positive Thinking.

Teamwork means we help each other. We stay on top of our responsibilities, take ownership of situations and outcomes, offer and ask for help when needed, and celebrate each other’s successes.

Achievement means we are motivated by success. We work diligently towards goals, contribute to a productive environment, are subject-matter experts, and communicate quickly.

Authenticity means be yourself. Be open and respectful. We know the value of the employee voice, and we want people who aren’t afraid to share their ideas and perspective.

Positive thinking means believe you can, and you will. We demonstrate positivity and level-headedness, provide encouragement, act with enthusiasm, and influence others to do the same.

Passion means we love our mission. We are self-motivated, mission-oriented, lead by example, and proactively seek new ways to share our knowledge and services with our communities.

The Core Values work together to create an engaging, authentic culture and lead to growth for our customers and the company. We hire, review, reward, and recognize our teammates based on these characteristics, so it’s important that you share these values to be part of our team.

JOB SUMMARY:

The Universal Banker I provides exceptional, friendly customer service though face-to-face and phone interactions with customers. The Universal Banker I assists customers with bank transactions and engages customer’s in building a banking relationship while embracing Town and Country’s Core Values of teamwork, achievement, authenticity, passion, and positive thinking.

CORE ACCOUNTABILITIES:

• Transaction accuracy
• Customer service excellence
• Uncover customer needs
• Manage cash in branch
• Operational security

ESSENTIAL FUNCTIONS AND DUTIES:

• Ensures efficiency of branch services operations and adhere to policies, procedures, and bank regulations
• Creates positive public perceptions of the bank through courteous and friendly interactions
• Completes bank transactions timely and accurately
• Manages cash drawer by balancing throughout work shift, counting, and packaging currency and coins, reconciling transactions, and maintaining supply of cash and currency
• Maintains customer confidence and protects bank operations by keeping information confidential
• Identifies customer needs and make referrals to other areas of the bank

QUALIFICATIONS:

• Minimum of one year experience handling money in a customer service environment preferred
• Team-oriented with a positive outlook
• Exceptional communication and customer service skills
• Strong math and logic skills
• Ability to follow directions and pay close attention to detail

EDUCATION:

• High school diploma or equivalent