Job description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

The PRS Underwriting General Support Coordinator is responsible for assisting the underwriting centers in growth and profitability by performing functions that were traditionally handled in the Personal Risk Underwriting Centers or those closely related with underwriting functionality and profitability. These functions require the use of:

Personal Risk Underwriting Workstation (PLUW) and its related IMS systems
Personal Risk Underwriting Notes System (PLUS)
Masterpiece (MPRT) processing system and its related IMS systems
Other Personal Risk Systems – PLS, @Work, and RiskID

Current Functions include but are not limited to:
Policy transaction processing and updating underwriting notes
Create and send producer correspondence utilizing PLUW
Non-renewal and declination processing
California Location Check Mapping
Alarm Credit, VAC Appraisal, and Wind Mitigation verification
Meet all established productivity, service and accuracy goals; electronically and accurately maintain all productivity and tracking log sheets
Recognize trends and make recommendations; assist with creating/amending workflow and service metrics
Support a partnership with the Underwriting Centers to ensure a successful transfer of work into the team
Develop positive relationships with Operations staff, agents, underwriting and Personal Risk business partners
Additional job responsibilities as assigned by the Supervisor/Manager; accepts projects as assigned by the Supervisor/Manager

Qualifications

Qualifications:
Demonstrated superior customer service skills
Demonstrated time management skills: ability to manage multiple priorities with focus on results
Demonstrated interpersonal skills; ability to collaborate with team members and PRS business partners to achieve positive results
Quality conscious with a strong attention to detail
Demonstrated problem solving skills – analytical and solution development
Ability to work rotational shift to 8:00 p.m.

Prefer individual knowledgeable/experienced with systems:
Personal Lines Insurance Experience
Masterpiece systems and processes; included but not limited to IMS
Knowledge and proficiency with RiskID, PLUW, PLUS Notes, and @Work is a plus
General: SharePoint, Proficient/Intermediate Excel level, Outlook
Knowledge of Chubb Personal Risk Homeowners Products

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.
EEO Statement
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion,and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin,ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliationagainst any individual who reports discrimination or harassment.

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