Transformation Solutions Architect/Solutions Engineer
Full Time
Grand Rapids, MI 49503
Posted
Job description
Job Description
Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4 billion in revenue since 2013 and deploys the best of Human and High Tech at scale to reimagine financial service product distribution. Acrisure employs over 14,000 employees across thirteen countries.
Led by Co-Founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by High Tech.
Job Summary:
Transformation Solutions Architects support Acrisrure’s Transformation Office by playing a key role partnering with business verticals and the overall enterprise by understanding their governance structure, business processes, and information systems. This role engineers and aligns current to future state process and system design with decisions regarding products and services, partners, OKRs, capabilities, and key IT initiatives. The primary focus is the business platforms, business operations, business analysis frameworks, and related networks that link these aspects of the enterprise together. The Solutions Architect works to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and industry standard techniques.They will effectively lead partnering with internal stakeholders in building strong relationships of trust and providing the Transformation Office and Acrisure leadership with timely information for informed decision making.
Responsibilities:
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Guide multiple geographies, platforms and leaders to an optimal process and technology model with exceptional change management application to support the organization
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Works closely with a counterparts in the Transformation Office, Platforms, Operations, and IT to align process improvements to technical solutions
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Develop a solutions architecture strategy based on a situational awareness of various business scenarios, stakeholders, and motivations
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Apply a structured solutions engineering approach and methodology for capturing the key current and future state views of the enterprise
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Capture the tactical and strategic business goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance
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Document the primary business functions of the enterprise and distinguish between customer-facing, platform-related, and information technology functions
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Define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes
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Work with technology partners to define the data shared across the enterprise and the relationships between those data
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Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units
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Partner with the PMO to translate technical requirements to actionable business deliverables
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Work with the Transformation Office to drive process improvement and scalable solutions that work across a complex ecosystem of business lines and verticals
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Partner closely with Transformation Office communication, training, and branding resources to help drive lasting change and keep stakeholders informed throughout the organization
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Oversee and build the capability of their team, ensuring solutions goals are reached
Key Skills:
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Intellectual curiosity with a passion for problem solving and building relationships
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Proven ability to create rapport with and influence all levels of stakeholders
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Strong personal credibility and leadership skills; can comfortably lead senior executives through difficult discussions and creatively drive consensus
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Unique ability to balance equally building relationships and driving performance
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Ability to apply solutions/process engineering best practices with a predisposition to produce fast, practical recommendations; ability to simplify the complex
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Low-ego while being equally comfortable giving and receiving direction, leading and contributing, driving executive conversations or supporting as necessary
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High EQ with a strong ability to 'read the room' and adjust approach, facilitate change management tactics, and foster trust at levels of the organization
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Ability to rapidly get to an '80/20' answer, and comfort tailoring the analytical approach as necessary given timelines
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Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
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The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery
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Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
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Strong situational analysis and decision making abilities
Education/Experience:
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Bachelors degree (or higher) in Information Technology or related field and 5+ years of experience leading large process engineering transformational efforts
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Demonstrated leadership experience and indirect team leadership of cross-functional resources
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A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance
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Experience recognizing structural issues within the organization, functional interdependencies and cross-silo redundancies
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The ability to apply architectural principles to business solutions
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The ability to assimilate and correlate disconnected documentation and articulate their collective relevance to the organization and to high-priority business issues
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Experience using model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business
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The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
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Extensive experience planning and deploying both business and IT initiatives
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Experience modeling business processes using a variety of tools and techniques
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Advanced user of MS Office, SharePoint, business process management, and business intelligence tools
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Project management experience preferred
#LI-KB1
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at
www.Acrisure.com/privacy/caapplicant
.
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
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