Job description

This position is primarily responsible for planning client and employee training activities of Lenderworks. They will be responsible for developing and implementing training courses for both internal and external customers.

Key Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

• Conducts training needs assessments to determine the necessary training, define the audience, and determine the best method of training delivery.
• Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
• Ensures that training materials and programs are current, accurate, and effective.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Conducts or facilitates required and recommended training sessions.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
• Ensures that training milestones and goals are met while adhering to approved training budget.
• Develops mechanisms to measure training comprehension, and adoption for all training programs

Basic Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree in HR Management, Communication, or related field (preferred)
• 3 or more years of experience in Training
• A combination of education and experience will be considered
• Excellent verbal and written communication skills with strong graphic design ability.
• Thorough understanding of training processes.
• Ability to moderate large groups.
• Extremely organized and detail-oriented.
• Proficient with Microsoft Office Suite or related software.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Lenderworks follows all CDC guidelines.

Education:

• Associate (Preferred)

Experience:

• Encompass training: 2 years (Preferred)
• training: 3 years (Preferred)
• Encompass: 2 years (Preferred)

Work Location: Remote

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