APPLICATIONS SHOULD BE FILED ONLINE THROUGH CAPPS RECRUIT AT:
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00028511

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS:
Applicants may submit applications through Work In Texas (WIT), however applicants must complete the supplemental questions in CAPPS Recruit to be considered for the position. In order to complete the supplemental questions, please register and/or login to CAPPS Recruit and access your profile. Go to CAPPS Recruit to Sign In (Link: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en)

Your job application must be complete and thorough including responding to all the supplemental questions. Your application must contain complete job histories, which includes job titles, dates of employment, name of employer and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

NOTES TO THE APPLICANT:

TMD State Employees support the Texas Military Forces by delivering critical services that enable the agency to meet its strategic goals.

Military membership is not required for this position.

ABOUT US:

Our Agency: The Texas Military Department (TMD) is commanded by The Adjutant General of Texas, the state's senior military official appointed by the governor, and is comprised of the Texas Military Department (State & Federal Civilian Employees), the Texas Army National Guard (TXARNG), the Texas Air National Guard (TXANG) and the Texas State Guard (TXSG).

Our Vision: America’s premier state military organization comprised of professional mission-ready forces, fully engaged with our communities, and relevant through the 21st century.

Our Mission: Provide the Governor and the President with ready forces in support of state and federal authorities at home and abroad.

BRIEF POSITION SUMMARY

Performs routine (journey-level) receptionist work, including operating a telephone switchboard or console. Work involves placing, answering, and transferring calls; receiving visitors; and providing general information. Reports to the Office Manager and works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

WORK HOURS: Monday – Friday, 8 hours a day, 40 hours a week

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Places, answers, and transfers calls and maintains phone logs.
• Takes messages and schedules appointments.
• Greets callers and visitors, answers general questions, and directs customers to appropriate staff.
• Provides forms and general information to visitors and forwards completed forms to appropriate staff.
• Refers callers or visitors to services or resources at other agencies or organizations.
• May perform clerical or data entry duties.
• Performs related work as assigned.
• Attends relevant training to maintain the essential functions of the position.
• Attends work regularly and observes approved work hours in accordance with agency state employee policies & procedures handbook.
• May be required to perform duty in support of national emergencies, disasters, and other missions, to include holidays and weekends

MINIMIUM QUALIFICATIONS

EDUCATION:

• Graduation from a standard senior high school or equivalent (GED) is required.

EXPERIENCE:

• Experience in operating a switchboard and receptionist, clerical, or data entry work is required.
• Experience using Microsoft Excel, Word, PowerPoint, Outlook is required.

REGISTRATION, CERTIFICATION OR LICENSURE:

• Valid driver's license is required. *If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct agency business.

OTHER REQUIREMENTS:

• Selected candidate must pass federal security background investigation. The process includes a National Agency Check and Inquiry (NACI) and fingerprinting. New employees must complete and sign the Office of Personnel Management (OPM) Form SF85. Completed forms are submitted to the OPM for the background investigations.
• The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Texas Military Department participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
• Upon hire with the State of Texas, males between the ages of 18 through 25 must provide proof of registration or exemption with the Selective Service. For further information, visit the Selective Service website at https://www.sss.gov/RegVer/wfVerification.aspx.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• clerical and data entry procedures and systems
• office practices and administrative procedures and systems
• agency related policies and procedures

Skill in:

• the use of a telephone switchboard
• operating a computer and applicable software
• establishing effective work relationships
• courteous and professional customer service
• writing, spelling, grammar, and punctuation
• operating MS Word, Excel, PowerPoint, Outlook, and SharePoint
• record keeping and maintenance
• organization and attention to detail

Ability to:

• transfer incoming calls to appropriate personnel
• greet and direct visitors
• communicate effectively
• organize and prioritize routine and complex tasks
• use standard office equipment and software
• demonstrate excellent interpersonal communication skills
• multi-task and work efficiently and effectively under pressure
• work in a military environment.

PHYSICAL/WORKING CONDITIONS

Work is performed primarily inside. When inside, incumbent is exposed to normal office temperatures and noise. Work typically involves standing, walking, and working for extended periods of time. May lift, carry, move, and/or set up equipment and materials that weigh up to 15 pounds.

VETERANS EMPLOYMENT PREFERENCE

If you qualify for a Veteran Employment Preference, it is mandatory that you provide the required documentation at the time of applying. Documentation must be provided before a Veteran Employment Preference can be granted.

Currently Serving U.S. Military Member - Statement of Service Memo;

Veteran – DD Form 214 (or Equivalent) or;

Surviving Spouse of a Veteran who has not remarried - Marriage Certificate and DD Form 1300 or;

Orphan of a Veteran who was killed during active duty – Birth Certificate and DD Form 1300

Disabled Veteran - VA Civil Service Preference Letter

VETERANS:

Use your military skills to qualify for this position or other jobs. Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets.

Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the following fields or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply:

United States Army: 42A Human Resources Specialist

United States Navy: RP Religious Program Specialist

United States Coast Guard: PERS Personnel Administration (Warrant)

United States Marine Corps: 0100 Basic Personnel and Administration Marine

United States Air Force: 3F5X1 Administration

Additional Military Crosswalk information can be accessed at:

Military Crosswalk for Occupational Category - Administrative Support (texas.gov)

Contact TMD’s Veteran's Liaison, Paul Love if you have questions at (512)782-3836 or staffingHR@military.texas.gov

The Texas Military Department does not discriminate of the basis of race, color, national origin, sex, religion, age, genetic information, or status as an individual with a disability or protected veteran status in employment or in the provision of services