Job description

Job Title: Title and Registration Representative
Department: Title and Registration
Location: (ALS) El Cajon, CA
Reports to: Manager, Title and Registration Services
Classification: Hourly

Company Information:
DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the U.S. and Canada since 1986 and more than 800 team members across 30 locations. When you join the DISA family, you join an industry leader that more than 27% of fortune 500 companies use. With a rich history of IT innovation, we have more than 40,000 customers and complete more than 6 million orders each year.
DISA is proud to be a 2022 “Top Workplaces” award winner. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.

Position Summary:
Provides excellent and prompt customer service by assisting clients with various inquiries and requests associated with Dept. of Motor Vehicle (DMV) Title and Registration services involving multiple states and jurisdictions. Applies knowledge to a wide variety of vehicles that includes cars, passenger vans, commercial vehicles, tractor-trailers, equipment, etc. The ability to process documents and applications accurately and timely is critical.

Essential functions:

• Receives customer calls and assists walk in customers with processing DMV applications through BPA system
• Interprets, applies, and explains to clients the California Vehicle Code, administrative regulations, policies, and procedures pertaining the registration and ownership of motor vehicles
• Determines if vehicles are subject to registration and transfer of ownership
• Preparing processing logs, other needed documents, verifies fees, penalties, and charges, sets upfolders
• Ensures full compliance with DMV protocols and requirements. May research information and contact DMV as necessary.
• Update, and maintain processinglogs
• InvoiceClients for services and fees
• Performs other duties as needed

Other functions: May need to visually check vehicles for body type, usage, and verification of identification (VIN) and license numbers.

Physical Requirements:

• Frequent use of fingers, hands and wrists
• Sitting for more than 6 hours per day
• Standing and walking for less than 1 hour per day
• Limited stooping, bending, and twisting

Required Qualifications: Required to pass a Live Scan and Background check

• High school diploma or GED
• Related experience preferred in a dealership, auction, DMV, transportation company or similar

service

• Experience utilizing customer service skills while working under pressure
• Good computer skills to navigate between applications once trained
• Detail oriented, organized and has the ability to problem solve
• Must show initiative and be reliable to work with a high level of independence

Preferred Qualifications:

• Some college experience or Associates degree
• Bilingual helpful, but not required
• Reliable transportation

Work Schedule - Monday - Friday - 8 a.m. - 5 p.m.

www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.