Job description
WHAT TEAM WILL YOU BE WORKING FOR
The Oklahoma City Dodgers are the Triple-A Affiliate of the Los Angeles Dodgers. Chickasaw Bricktown Ballpark is located in the Bricktown entertainment district of downtown Oklahoma City and is consistently ranked among the top minor league ballparks in the country, including being named in the top-10 out of 160 MiLB parks nationwide in USA Today’s Readers’ Choice awards and winning Ballpark Digest’s Best of the Ballparks award in 2020.
Chickasaw Bricktown Ballpark has seen more than $8 million in improvements and additions over the past several years, including a six-figure renovation to the Oklahoma Fidelity Bank Club and unique private hospitality spaces including the Baseline Patio, Party Porch, and 405 Club. Other improvements include a 185-foot LED wall in left field, and a massive, high-definition video board – one of the 10 largest in all minor-league baseball.
The Oklahoma City Dodgers are the Triple-A Affiliate of the Los Angeles Dodgers. Chickasaw Bricktown Ballpark is located in the Bricktown entertainment district of downtown Oklahoma City and is consistently ranked among the top minor league ballparks in the country, including being named in the top-10 out of 160 MiLB parks nationwide in USA Today’s Readers’ Choice awards and winning Ballpark Digest’s Best of the Ballparks award in 2020.
Chickasaw Bricktown Ballpark has seen more than $8 million in improvements and additions over the past several years, including a six-figure renovation to the Oklahoma Fidelity Bank Club and unique private hospitality spaces including the Baseline Patio, Party Porch, and 405 Club. Other improvements include a 185-foot LED wall in left field, and a massive, high-definition video board – one of the 10 largest in all minor-league baseball.
The Dodgers are part of Diamond Baseball Holdings, a group that owns several Minor League Baseball teams. Baseball teams owned by Diamond Baseball Holdings include affiliates of the most iconic franchises in Major League Baseball, including the Chicago Cubs, St. Louis Cardinals, New York Yankees, and San Francisco Giants.
On the field, the OKC Dodgers are the beneficiaries of one of the deepest organizations in all of baseball and have been affiliated with the 2020 World Series Champion Los Angeles Dodgers since 2015. As a city, Oklahoma City continues to grow, ranking as the sixth-fastest growing city among the largest 25 cities in the country. To sum it all up: we’re a successful team with an iconic brand, a growing fanbase, and a beautiful ballpark, and we’re located in a city on the rise.
WHAT'S THE JOB
The Ticket Operations Coordinator will work to process, fulfill and distribute season, group, and single event ticket orders taken both via the phone and the internet using Ticketmaster and Archtics. This position reports to the Sr. Manager of Ticket Operations and will assist in the opening and closing of the Dodgers ticket office in accordance to daily schedule, including setting up the cash drawers and ticket windows, balancing daily box office receipts, and resolving customer service challenges.
JOB FUNCTIONS
- Process ticket orders, including: season, group and hospitality
- Assist with building price codes, plans, promo codes, and other Archtics programming needs
- Support Sales and Service staff with order processing, payments, and mobile tickets
- Train and supervise Box Office personnel and provide necessary training and information to ensure that Box Office staff are well informed and properly trained regarding policies and procedures
- Provide exceptional customer service to fans at all times
- Assist in the set-up, trouble shooting and maintaining events in Archtics, TM Host, Presence and TM1.
- Work in coordination with the Sales, Marketing & Sponsorship Departments to build offers/promotions on both Ticketmaster Host, Account Manager, and Fevo
- Other duties as assigned
QUALIFICATIONS
- Bachelor’s Degree
- 1+ year of previous ticket office experience. This is a requirement.
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with Ticketmaster suite of products including Archtics, TM Host, Presence, and TM1 preferred.
- Must be able to work independently, as well as train and manage others
- Must be creative, enthusiastic and possess excellent interpersonal skills
- Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment
- Candidate should have cash handling experience and experience in scheduling staff members
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.