JOB INFORMATION

Exempt; full-time; 40 hours per week; Monday - Friday; 7:30 a.m. - 4:30 p.m.; full benefits

This professional and technical position will be primarily responsible for the overall management and operations of the divisions’ technical systems. The position will provide day-to-day technology support and assistance to all Division staff and users of the automated vehicle weighing, ticketing and invoicing system and other associated software. Direction may be given to support staff; supervision is received from the Deputy Division Director.

TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how much we value our employees. The following is what you can expect in your first year as a full time benefited Frederick County Government employee.

• 
  11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid scheduled holidays, plus 2 additional floating holidays
• Day 1 coverage of comprehensive Medical Insurance Plan option to include generous County HSA contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• 100% County paid 2x annual salary Group Term Life Insurance benefit
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 10 years of service
  • Additional service credit for eligible previous public service, military service, etc
• Other employee paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, etc.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Manage the Division’s automated vehicle weighing, ticketing and invoicing system and associated software
• Manage all software updates, product releases and enhancements
• Plan, organize and direct technology activities within the Division in a manner consistent with County government IIT
• Coordinate the repairs and implementation of current and new computer technologies within the Division of Solid Waste and Recycling
• Establish and maintain lines of communication with internal and external elements Interagency Information Technologies (IIT)
• Troubleshoot and resolve technical problems with staff of the Division as well as other product users including other agencies, municipalities, contractors, design professionals, citizens and businesses
• Manage the distribution and correspondence of all notifications of product updates and system outages for internal and external users of the software
• Develop, implement and instruct technology-related training courses to include training for all internal solid waste management software platforms and organize, manage and schedule in person and virtual training for external users
• Act as a technical liaison to IIT on all software and technology matters
• Develop custom reports, establish security permissions and protocols
• Create and maintain training materials for all software platforms for both internal and external users
• Support divisional staff with the creation of new workflows for special projects relating to the implementation of new application types and reports
• Delegate tasks to and support internal users with the required testing and documentation of reported software issues across all platforms
• Monitor and assess emerging technologies, trends, innovations, and new products in order to recommend and implement new products to advance and improve operations
• Act as technical liaison to IIT for the work request system and recommend future asset management systems
• Review, revise, and compose division-wide technology policies and procedures as directed
• Review and approve all memoranda, contracts, and vendors that deal directly with technology for cost/benefit implications
• As needed, drive County vehicle to worksites
• Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned.

QUALIFICATIONS AND REQUIREMENTS

The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Computer Science, Business Information Systems or related field
• Minimum 3 years of IT work experience (within the last 5 years) that includes at least 2 years work experience developing requirements for technology
• Intermediate skills in Microsoft Office Suite
• Possession of a valid automobile operator's license

-OR-

• Associates degree in Computer Science, Business Information Systems or related field
• Minimum 5 years of IT work experience (within the last 5 years) that includes at least 2 years of work experience developing requirements for technology
• Intermediate skills in Microsoft Office Suite
• Possession of a valid automobile operator's license

KNOWLEDGE / SKILLS / ABILITIES:

• Ability to maintain County Authorized Driver privileges
• Knowledge of software design and of current technology trends and environment, and to identify hardware, software and techniques appropriate to troubleshoot product issues
• Ability to effectively coordinate and implement processes involving a large number of stakeholders
• Ability to effectively assign and follow-up the work of others
• Ability to accurately compile and prepare statistical data and reports
• Strong analytical skills, including the ability to accurately compile and analyze statistical information
• Ability to effectively prepare and present staff and customer trainings
• Ability to effectively make independent decisions, establish priorities and complete assigned duties with minimal supervision
• Demonstrated knowledge of and experience with management processes and techniques for an information technology organization or related field
• Ability to develop and maintain effective working relationships with co-workers, customers, and others, including the ability to maintain a pleasant, professional demeanor while dealing with the public in a wide variety of circumstances
• Strong and effective spoken and written communication skills including the ability to clearly explain policies, procedures, and regulations

PREFERENCE MAY BE GIVEN FOR:

• Experience working on standalone automated systems such as scale systems or pumping stations
• Experience using INFOR, Sequel datatbases, CompuWeigh and WeighStation Software

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

• While working in this position, the employee is required to frequently sit, walk, lift up to 20 pounds, reach and make repetitive motions; occasionally climb, pushing up to 40 pounds; rarely stoop, crawl, lift between 20-40 pounds, lifting over 50 pounds, pushing and pulling up to or over 40 pounds
• While working in this position, the employee is required to frequently work indoors, work outdoors, walk on uneven ground, work in dirt and dust, work in noise, near machinery, chemicals and fumes and required to wear protective equipment; occasionally work in in hot (above 100 degrees) and cold (below 32 degrees) work at heights and potential exposed to infectious diseases

ADDITIONAL INFORMATION / EXAMINATION PROCESS

• Available for additional work hours as needed, which may include evening hours

EXAMINATION PROCESS (may include):

1) An evaluation of training and experience
2) Job related office skills testing
3) One or more interviews
4) A pre-employment physical examination and drug test

Retirement Plan:
A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (10 year vesting) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance:
County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance:
Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts:
The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $2,700 per year for Health Care Spending and $5,000 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.

Life Insurance:
Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Voluntary Life Insurance Program is offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, spouses and dependents.

Savings Plan - Deferred Compensation:
The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time.

Educational Reimbursement Program:
County employees who have successfully passed their probationary period may take up to two job-related courses per semester at any accredited educational institution. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program:
This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related problem.

Leave
Annual Leave – Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year
0 – 2 years 11 days
2 – 10 years 17 days
10 + years 24 days

Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, Military.

Holidays:
The County observes 10 holidays every year and 11 are observed on years of General Elections.