Job description

About the job

As a Technical Writer at thatDot, we are seeking someone who understands the crucial role that well-designed documentation plays in developer success. The ideal candidate creates documentation with developer UX foremost in mind and can produce documentation and training material, across various mediums, to support users at every level of experience. As a fast-growing team it is important that you can successfully collaborate with developers, architects, UX teams, and product managers, ideally in an early stage company environment.

Location

Support for fully-remote and in-person collaboration as it works best for individuals and the team. Some of our team is based in Portland, Oregon, but we are a remote-first company.

Job Requirements

• Ensure a superior and continuously improving level of documentation and training material quality
• Familiarity with one or more documentation frameworks Sphinx, ReadtheDocs, DoxyGen
• Comfortable speaking to groups and presenting information
• Ability to learn new technical concepts, skills, and tools quickly
• Develop and continually improve reference manuals, user guides, online content, release notes, guided learning modules, how-to video content, blog posts, and more
• Experience with information design, layout and creating new content rapidly in response to user needs
• Understand the challenges of keeping documentation up to date with improvements in fast-changing, in-development code, and how to write just enough documentation to be helpful
• Ability to work independently and reliably with minimal supervision in a remote setting
• Demonstrated success in self-managing your writing projects
• Outstanding writing skills, grammatical ability, editorial skills and attention to detail
• Experience scripting and recording video content (voice over, screen capture, slide content) and uploading to Youtube or Vimeo
• Nice to have: experience with graph databases, high volume data streams, or distributed systems
• Nice to have: experience with git for version control
• Nice to have: experience with eLearning development software to create and edit video and audio content

Day to day at thatDot

• Learn. We value curiosity and share a desire to continuously learn new things, including from each other.
• Collaborate. As a fast growing team, we must communicate and work together to achieve goals. That includes both within teams and across our small, dynamic team.
• Write. Clarity of thought is best reflected in clear documentation. We document our work in ways our community of backend software engineers will want to engage with.
• Represent. Advocate for the needs of our users and contribute to the community discussion on product direction and uses.

About us

thatDot is a growing company that specializes in solving high-throughput data streaming problems (entity resolution, streaming joins, ingest pipelines, incremental computation, pattern matching, etc.) using graphs. Some of the typical challenges we deal with include:

• Designing and maintaining protocols in distributed systems
• Implementing new features in our querying engines and actor-based graph interpreter
• Creating high-throughput backpressured streaming pipelines
• Ensuring horizontal and vertical scalability

Quine, our core technology, is a streaming graph that combines key operational features of event stream processing systems like Flink with the graph data structure of databases like Neo4J or Tigergraph. Quine makes it easy to find complex patterns and anomalies in massive data streams and trigger action immediately. Built on native streaming graph technology as the result of 7+ years of DARPA-funded R&D, this hot new technology makes it easy for infinite datasets to be efficiently analyzed in real-time. Ideal use cases for Quine include financial and identity fraud detection, XDR/EDR solutions, network observability/root cause analysis, and e-commerce.

What We Believe About

Work:

• About more than just a paycheck.
• Should be intellectually engaging.
• Should provide the opportunity to learn and grow.
• Short-termism in tech is bad. It’s worth building lasting relationships.
• Punching a clock or counting hours is bad. Results > Hours.
• It’s a big part of our lives, but it’s not all there is.

Creativity In Work:

• Work should be fun!
• Knowledge work - Coding is the easy part. Figuring out the ideas is hard work.
• Our mental model is really what we’re building when coding. Communicating is an expression of your mental model. First think clearly, then help someone else share your thoughts.

Hiring:

• Plan to teach us something about the cool work you’ve done in the past.
• Let us teach you something about the cool work we’re doing now.

Job Type: Full-time

Pay: $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote

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