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TECHNICAL DOCUMENTATION MANAGER

THE ROLE:

This opportunity is for a Technical Documentation Manager who enjoys working in a fast-paced, collaborative environment. The candidate should be a dynamic, innovative individual with a solid knowledge of documentation design and delivery best practices. Must have demonstrated success in both project management and team management.

KEY RESPONSIBILITIES:

The successful candidate for this position will demonstrate a track record of success, strength, and aptitude relevant to the following areas:

• Lead a mid-sized team of technical writers with a range of experience levels, across multiple locations
• Successfully manage multiple projects through shifting priorities and deadlines

• Effectively support individual development and growth of direct reports
• Direct and support a collaborative, high-functioning team
• Demonstrate effective coaching skills to achieve successful outcomes
• Demonstrate timely decision making and problem solving
• Exert influence among higher-level doc stakeholders and co-workers to develop and implement documentation and content strategies

• Effective negotiator: able to grasp impact and importance of stakeholder engagement and partnership to achieve desired outcomes
• Identify and address opportunities to improve departmental processes and procedures
• Demonstrate ability to write to effective technical writing standards
• Take a leading role in designing user-focused content and content delivery options
• Understand and promote usability and product goals

• Promote cross-team collaboration and engagement among global authors and their managers

PREFERRED EXPERIENCE:

• Two to five years desired of high-level project management experience

• Two to five years desired of people management experience
• Eight or more years of experience desired in technical documentation; including supporting a major product, product suite, or technology
• Experience with structured authoring/DITA adoption and implementation preferred
• Experience setting and achieving individual and organizational goals
• Experience defining and implementing strategic solutions

• Experience managing a team’s work utilizing collaborative platforms (e.g. Confluence, Jira)

ACADEMIC CREDENTIALS:

• BA in Technical Communication, English, Journalism, or related field – OR – University-issued credential in Professional and Technical Communication

LOCATION:

San Jose, CA

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Requisition Number: 180123
Country: United States State: California City: San Jose
Job Function: Other Engineering

Benefits offered are described here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.