Technical Assistant, ASE

Full Time
Raleigh, NC 27603
Posted
Job description
Position Description

Pay Grade: Assistant 6

This position will provide administrative support and assist in operational activities in Adult Secondary Education.

Most postings are open for a limited time, depending upon the number of applications received. When the stated closing date is "Continuous", please apply immediately. The position may close without notice.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

  • Provides clerical and technology assistance to the Adult Secondary Education Instructional Programming team
  • Builds course sections in the college's student information system for ASE programs
  • Prepares instructor contracts, contract changes, and monthly payroll for departments within the division
  • Processes and verifies all class paperwork, such as registration forms, enrollment reports, memos, and instructors' contracts, is complete for each section
  • Reviews and verifies for accuracy expenditure and travel requests; copies and files all monthly travel expenditures and routes them to appropriate personnel for payment
  • Prepares, evaluates, and submits end of class paperwork in accordance with Continuing Education Registrar's deadlines

Works closely with the ASE Director to ensure regular and timely communication within the department

Assists the ASE Instructional Programing team with scheduling meetings, training, and workshops

Submits and verifies receipt of E-procurement orders and tracks and monitors instructional supply and book expenses for departments within the division

Supports CCR Connect transitions team with registrations and student tracking

Prepares all assigned paperwork and routes it to its intended recipient in a timely manner

Ensures the accuracy and timeliness of all paperwork

Develops and maintains internal contact lists and administrative information for the department

Performs file maintenance of all transfer credits granted

Processes data entry of transcripts, course equivalencies and transfer credits as required

Collaborates with other Technical Assistants within the Instructional Programming department to ensure paperwork consistency and communication within the division

Attends division meetings and prepares agendas and meeting minutes, as assigned

Assists other Technical Assistants with responsibilities, as needed

Provides supplementary assistance with front office duties as needed

Completes an annual applied benchmark project on an individual or group basis


Qualifications

Knowledge, Skills & Abilities:

Intermediate skills with MS Office products

Ability to exhibit good interpersonal skills and work well with others

Ability to maintain records accurately and be able to meet deadlines consistently

Demonstrates good organizational skills

Ability to perform normal duties with minimal supervision

Excellent written and verbal communication skills

Exceptional customer relations skills

Requirements:

High school diploma or its equivalent

Two years of related office experience and customer service experience

Preferences:

Associate's degree in Office systems technology, business, computer information systems or related field

Essential Personnel:

TBD

We Value a Diverse Workforce!

As an equal employment opportunity employer, Wake Tech values diversity, equity and inclusion in our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents, and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences and diversity of the Wake Tech community. Wake Tech needs people from all backgrounds and swaths of life to help provide instruction, services, resources, and support to our students and the community. We strive to be self-reflective of the kind of student body we represent and culture that we are building, and we care deeply about supporting each employee’s professional growth.

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