Job description
Overview:
Here's What You Need::
LinkedIn Remote Type: #LI-Remote Indeed Remote Type: Fully Remote
Cvent is a leading meetings, events and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.
The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.
We have an opening for a Manager/Senior Manager whose main responsibility will be to ensure Cvent’s Hospitality Cloud meets or exceeds revenue targets for the Event Diagramming product suite, including new booked business and customer retention. In this role, you will be charged with working with Cvent’s global sales team to help position event diagramming, interactive floorplans and photo-realistic to their respective markets, negotiate deals, and implement strategic projects based on prospect and customer feedback. This position reports to the Vice President of Sales, Hospitality Cloud. You will work closely with marketing, sales operations, client services and product management to improve the customer experience, enable sales teams, streamline processes, execute campaigns, and help prioritize product enhancements. Successful candidates will be passionate and entrepreneurial and have experience with event diagramming technology and the hospitality sales, events, and catering business.
In This Role, You Will::
- Act as an evangelist for the diagramming suite, and the user personas which these tools serve
- Demonstrate product functionality (with the support of Product team members and Solutions Consultants) and value proposition to potential and existing partners, in a simple and concise way that can be easily cascaded internally or to their customer base
- Provide monthly forecasts, and engage with sales teams to help them develop pipeline and close deals
- Actively solicit customer feedback, monitor competitor technology, and report on SWOT quarterly to senior leadership
- Work with cross-functional teams to analyze usage and market trends, validate data and share learnings with the leadership team
- Develop and help execute sales and marketing campaigns, enabling salespeople with key information to ease delivery
- Understand Cvent’s full suite of products, and how the diagramming suite fits within the platform, exploring additional ways we could expand the value of our solutions
- Work with client services on adoption initiatives and efforts to maximize client retention and satisfaction
- Participate in prioritization exercises for requested enhancements, and build excitement for the roadmap with internal and external stakeholders
- Use salesforce.com, tableau and other dashboards to monitor value from partner relationships, identify areas of improvement and conduct strategic reviews, internally and externally
- Perform other duties as assigned
- Bachelor’s degree or equivalent experience working with partnerships and multi-channel sales organizations
- 10+ years of experience in customer-facing/revenue-generating roles and at least 5 years in Event Planning, Hospitality Event, Sales & Catering, or in Hospitality Event Technology
- Experience building teams and people management is a plus
- Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
- Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
- Excellent verbal and written communication skills
- Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.
Multiple positions may be filled from this announcement.
We are not able to offer sponsorship for this position.
Physical Demands
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