Systems Administrator II/III - (Azure/Windows/VMware) - PRIMARILY REMOTE OPPORTUNITY
Job description
*Please note that this recruitment will remain open until the needs of the Court have been met and may close at any time. However, the deadline for first round consideration is Thursday, September 1, 2022 at 11:59 PM PST*
TELEWORK/ON-SITE OPPORTUNITY
This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs.
Telework is at the sole discretion of the Court and may be rescinded with 48 hours' notice, based on needs of the Orange County Superior Court.
The Court Technology Services (CTS) department is responsible for providing the court with proactive leadership in implementing and maintaining the court’s network infrastructure, core business and departmental applications, as well as ensuring the security of the court’s data and processes. CTS works with court leaders, judicial committees, the State Judicial Council staff, justice agencies, court departments, vendors, and others to ensure the Court is fully supported by the appropriate levels of technology services.
The Servers, Storage & Database unit provides core Infrastructure services to support Court IT operations and is seeking qualified candidates with a deep understanding of Microsoft Azure, Microsoft 365, Windows Server, Virtualization, Storage, Security, and Networking stack. Incumbents are required to exercise excellent judgment and perform their duties with the highest degree of integrity to uphold the public’s trust and confidence in the administration of justice. Incumbents are expected to use sound judgement when making decisions, be self-driven, stay on top of technology trends, and research and propose solutions.
The individuals selected for these positions will perform advanced level of system administration tasks across Microsoft Azure, Microsoft 365, Windows Server, VMware, NetApp and Veeam stack.
Systems Administrator IIis the journey-level professional classification in the systems administration series and reports to a Court Technology Manager. The classification is responsible for independently performing difficult and highly responsible duties in installing, configuring, testing, troubleshooting, repairing, updating, patching, monitoring, and maintaining on-premises and Cloud-based servers, storage, virtualized platforms, and operating system hardware and software.
Systems Administrator III is the lead/advanced journey-level professional classification in the systems administration series and reports to a Court Technology Manager. The classification is responsible for independently performing advanced, highly complex duties in installing, configuring, upgrading, patching, monitoring, troubleshooting, and maintaining on-premises and Cloud-based servers, storage, virtualized platforms, and operating systems hardware and software.
Systems Administrator II
Systems Administrator III
REQUIRED EDUCATION AND/OR EXPERIENCE:
SYSTEMS ADMINISTRATOR III
REQUIRED EDUCATION AND/OR EXPERIENCE:
High school diploma or GED equivalent AND seven (7) years full-time (or equivalent) of network and system administration experience in the installation, configuration, troubleshooting, repair, maintenance, upgrades, backups and performance monitoring of multi-segmented networks and complex operating systems, severs, virtualized platforms and related software on midrange to high-end servers in a high-availability environment, and at least three (3) years which was at the level equivalent to the Court’s class of Systems Administrator II, and at least two (2) years of experience using Windows (PowerShell) or Linux (Bash, KSH) scripting.
EXPERIENCE SUBSTITUTION FOR BOTH LEVELS:
Note: To receive substitution credit, a copy of your college official transcripts must be included with your application.
DESIRABLE QUALIFICATIONS
- At least six (6) years of experience installing, configuring, and supporting Windows servers OS: 2019/2016/2012
- At least four (4) years of experience working with VMware stack 6.5 and above
- At least two (2) years of experience working with Veeam stack 10 and above
- At least two (2) years of experience with Azure IaaS, PaaS, networking, storage, and security
- At least two (2) years of Microsoft 365 and Azure tenant administration/global administration experience
- Experience working with Azure technologies: Azure Compute, Storage, Networking, Load balancers, Azure Firewalls, NVA’s, Azure policy, Express route, Azure backups, Azure Security center, Azure Apps service, Azure SQL, Azure logic apps, Azure Service bus, Log Analytics, Azure monitor
- Experience with identity management, role-based access controls, privilege identity management, and a deep understanding of core security concepts and processes as it relates to securing Cloud technologies
- Manage and provide technical expertise for all Microsoft 365 applications including Exchange, Azure AD, AD connect, Teams and OneDrive.
- Manage O365 subscriptions, licenses, and user management
- Experience with Azure Conditional Access, EMS E5, MCAS, and Azure Sentinel
- Experience working with DevOps/Automation technologies: Azure DevOps, Terraform, Ansible, CloudFormation, Chef, Puppet will be a plus
- Experience in Containerization – Dockers and Kubernetes will be plus
- Strong communication and interpersonal skills and must be able to work independently, multitask, prioritize workload with respect to importance and deadlines, communicate clearly and manage stakeholders.
- Provide technical support and work closely with other technical teams, Development, Database and Operations
- Learn and embrace new tools and technologies to increase performance, automation, and scalability
- Ability to effectively prioritize tasks and drive root cause analysis (RCA) and issue resolution
- Knowledge of Disaster Recovery techniques and ability to implement them
- Ability to create and maintain technical documentation in assigned areas of responsibility
- Experience in independently running complex projects; utilize industry standard project management methodologies
- Ability to mentor junior administrators
For tips on completing/updating your application, refer to our "Helpful Application Tips" guide by clicking HERE (Download PDF reader).
Resumes will not be accepted in lieu of the required application and supplemental questionnaire.
Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. When listing Court experience, please include dates and classification of each position held, if more than one.
SELECTION PROCESS
Candidates who meet the minimum qualifications will be referred to additional steps in the selection process, which includes a background check to evaluate compatibility with court employment and a reference check. For current Court employees, click HERE (Download PDF reader).
STEP 1: Applications will be reviewed to identify candidates who meet the minimum qualifications. Only those who meet the minimum qualifications will proceed to the next step in the recruitment process.
STEP 2: Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. If any part of the assessment process consists of proctored, in-person tests, candidates will be required to appear in person regardless of where they reside. Note: Though candidates may live outside of the State of California while participating in a recruitment process, individuals must reside within the State to be eligible for Court employment.
STEP 3: Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list is not a guarantee of interview or employment.
All candidates will be notified via email of their status at each step of the process.
REASONABLE ACCOMMODATIONS
PRACTICE TESTS
General practice tests are available to help candidates prepare for online examinations. An interactive, Online Test Preparation System for taking practice tests may be accessed on the SHL website. Please note that the test(s) offered on this site only serve as guides. The test questions that you complete during your actual test may vary in format, content, and level of difficulty. Note: Practice tests are not available in all subjects. To access the practice tests, please visit https://www.shldirect.com/en/practice-tests.
ELIGIBLE LIST
STATUS NOTIFICATIONS
eVERIFY
The Superior Court of California, County of Orange participates in the e-Verify program.
QUESTIONS?
A n Equal Opportunity Employer
INSURANCE PLANS: Employees have an option to enroll in one of five medical plans; three HMO's (Cigna Select, Cigna Choice, and Kaiser Choice) and two PPO's (Wellwise Choice or Sharewell Choice), both administered by Blue Shield. The employee contributions toward the HMO or PPO insurance vary based on plan, coverage level and participation in the wellness program (OC Healthy Steps). To view health plan rates and summaries of benefits and coverage, click here.
HEALTH REIMBURSEMENT ARRANGEMENT: Effective the pay period starting June 16, 2023, the Court will contribute $60.00 per pay period into individual employee Health Reimbursement Arrangement (HRA) accounts for eligible full-time employees ($30 per pay period for part-time). This Court contribution will increase 2.5% annually each first full pay period in July, beginning July 2024.
LONG-TERM CARE: CalPERS Long-Term Care coverage is available to current and former California public employees, retirees, their spouses, parents, parents-in-law, children, siblings (including stepbrothers and stepsisters), grandparents, grandchildren, nieces, nephews, aunts, uncles, sons-in-law, daughters-in-law between the ages of 18 and 79 when they apply. Eligible family members may apply even if the public employee or retiree who makes them eligible does not apply or is not approved for coverage
RETIREMENT: Defined Benefit, fully qualified plan based on the County Employees Retirement Law of 1937 (Government Code Section 31450 et. al.). Employee and Court contributions are based on several variables including age, hire date, and salary. The plan is administered by an independent agency, Orange County Employees Retirement System (OCERS), and has reciprocity with various California systems. Currently, eligible new employees hired on or after January 1, 2013, will be enrolled in a defined benefit retirement plan referred to as Plan T (1.62% at 65 formula). *If you were employed by an OCERS employer or reciprocal agency prior to January 1, 2013, you have less than a six-month break in service, and reciprocity is established, you may be eligible to select from two other retirement pension formula options (Plan J or Plan P). See OCERS website for more information.
- The Court has negotiated a retirement plan enhancement that is pending OCERS Board approval. If approved, it is anticipated that eligible employees currently hired and enrolled in Plan T will be enrolled in Plan U (2.5% at 67 formula). in mid to late 2023.
DEFERRED COMPENSATION: Optional deferred compensation 457 & Roth 457 Deferred Contribution Plans are available.
VACATION ACCRUAL: New full-time employees earn 80 hours of vacation after the employee has accumulated 2,080 regularly scheduled paid hours (after approximately 1 year of service). Following the first year, vacation is accrued as follows: 1-3 years, 80 hours per year; 4-9 years, 120 hours per year; 10-19 years, 160 hours per year; 20 or more year, 200 hours per year. Maximum accrual of hours: 0-9 years; 240 hours; 10 or more years, 320 hours. Part-time employees accrue vacation on a prorated basis.
HOLIDAYS: 14 paid holidays per year.
SICK LEAVE: 0-3 years accrue 72 hours of sick time per year as full-time employees. After 3 years, full-time employees accrue 96 hours per year. Part-time employees accrue sick leave on a prorated basis. Unlimited accrual. Some sick leave maybe converted to cash or vacation time
COMP TIME: All employees receive compensatory time every March. Full-time employees receive 4 hours and part-time employees receive 2 hours.
BEREAVEMENT LEAVE: 5 days of paid leave per qualifying instance.
UNEMPLOYMENT INSURANCE: Court pays into county administered insurance fund.
OVERTIME: In addition to legally required overtime, the Court pays overtime to represented, FLSA-exempt employees for work ordered and performed in excess of 40 hours per week. Represented Court Technology employees who are FLSA-exempt earn overtime for work ordered and performed in excess of 80 hours per pay period.
WORKERS' COMPENSATION: Administered by the Judicial Council's, third party administrator.
EDUCATION REIMBURSEMENT: Court reimburses up to $3,500 per year of tuition for approved, necessary courses, subject to availability of funds.
FEDERAL STUDENT LOAN REPAYMENT AND FORGIVENESS PROGRAMS: Employees of the Court may be eligible for Federal Student Loan Repayment and Loan Forgiveness Programs.
BILINGUAL PAY: Available at additional $0.58/hour for selected classes in selected positions.
EXCEPTIONAL BILINGUAL PAY: Available for specific classes at a rate of $1.15/hour in selected positions.
DISCOUNT PROGRAMS: There are numerous discount programs available to Court employees. These include, but are not limited to discounts on hearing aids, pet insurance, local attractions, technology products, wellness services and gym memberships.
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