Job Position: System Administrator I

Purpose: Under the direction of the IT Director you will maintain the continued operation of computer systems, database, and network assets to support daily business operations.

Responsibilities

• Consulting with the IT Director and other departments as required.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, databases, network equipment, servers, and virtualization environment.
• Troubleshooting hardware and software errors by running diagnostics, remediating, and documenting resolutions according to priority and impact.
• Regular backup operations including processes for data protection, disaster recovery, and failover.
• Responsible for capacity, storage planning, and database performance.
• Maintaining system configurations and files associated with network equipment, servers, and backups.
• Leading Level 1 and Level 2 Helpdesk support requests and ensuring all desktop applications, workstations and equipment problems are resolved in a timely manner with limited downtime.
• Access provisioning of all software through onboarding, change requests, and offboarding.
• Maintaining and organizing a detailed documentation system related to SOPs, Work Instructions, and Procedures for the IT Department.
• Assist the IT Director and other departments in creating documentation and training materials related to hardware and software and their Training.
• Staying current with emerging technologies, software updates, and security related threats.
• Other job duties as assigned
  

Qualifications

• The requirements listed in job descriptions are guidelines, not fixed rules. You do not have to satisfy every requirement or meet every qualification listed. If you feel you are an excellent candidate, we encourage you to apply!

• Industry-specific certification in relevant IT fields, programming languages or software are preferred.

• Associates in computer science, and 2 years of relevant work experience preferred.
• Bachelor’s degree is preferred.
• 1-3 years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services

• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Comfortable working in and assisting others through company help desk software.
• Accept constructive criticism and customer feedback regarding their experience with software or IT services.
• Experience working with different operating systems including Windows and Linux.
• Ability to prioritize and manage several milestones and projects efficiently
• Professional written and interpersonal skills are essential when communicating with customers and clients

Physical Requirements

• Must be able to sit, stand, kneel, stoop, walk, and sit for long periods of time.
• Must be physically capable of lifting and carrying up to 20 lbs.
• Accessibility: If you need accommodations as part of the employment process, please contact Knobelsdorff Human Resources at 651-923-4970or via email at HR@KEway.com.

Why Work for Knobelsdorff

In the early 1980s, in a small garage on a plot of family-owned land, Knobelsdorff Enterprises began. At the beginning KE was a small operation, serving local agricultural and industrial facilities. Three decades of hard work, and a commitment to excellence has grown KE into four divisions. Teamwork, and dedication to our core values has expanded our operations nationwide and have grown to surpass 200 employees. We continue to grow, and drive success with the same steadfast dedication, and core values since the start. Join us today!

• We offer our employees a career with plenty of room to grow. We offer customizable training programs, and educational stipends so employees can continue to develop.
• Great benefits with a wide selection of options to choose from. Our benefit package includes a competitive compensation and benefits package, including paid health, dental, life, long-term disability, vacation, and a 401(k)-retirement plan with company match
• We offer an unparalleled culture that allows employees a work/home balance that fits their lifestyle choices. We have paid vacation based on years of service, as well as unpaid vacation to meet your own work/life balance choices.
• We have full time work booked years in advance to offer you sustainable employment.
• For more about our culture visit our careers page at https://www.knobelsdorffenterprises.com/careers
  

EEO

Knobelsdorff is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

• Equal Opportunity Employer, including disabled and veterans.
• EEO is the Law poster English– Spanish
• EEO is the Law Supplement poster English– Spanish
• Pay Transparency Policy Statement English

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