Job description

Join one of PSBJs 100 Best Workplaces for 2022* to work with a* highly skilled team that moves mountains to support our business goals. This is a hybrid role - 75% onsite among offices and supporting remote staff. Candidates must be located in the Puget Sound. The System Administrator will play a key role in application, system, network, support, and administration across the firm.
Interested in this unique opportunity to join an amazing firm? A completed application, cover letter, resume and salary requirements are required for consideration

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What We Offer:*

• Work that makes a meaningful difference in the lives of others
• A supportive community of purpose-driven individuals
• Competitive compensation, PTO, and benefits
• State-of-the-art technology, resources, and support

What You Contribute:
You will leverage your expertise in protecting our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. You will be part of a highly skilled team that works together to accomplish the goals of the firm, our people, and clients.

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Objectives*:

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Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

• Take responsibility for projects and solutions within the larger business initiative.
• Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace.
• Enable faster and smarter business processes and develop analytics for meaningful insights.
• Work with internal and external partners to communicate project status, activities, and achievements.
• Training and supporting of employees on various applications and systems for both in office and remote workforce.
• Writing processes, support, and training documentation is a must.

Essential Duties and Responsibilities:

• Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
• Monitor data-center health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new software and servers when needed.
• Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
• Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
• Participate in a rotational after-hours support contact.
• Perform routine and scheduled audits of all systems, including backups.
• Partner with Legal department leadership to provide a framework of automation options, priorities, targets, and goals when needed.
• Design workflow changes to improve processes and eliminate defects.
• Facilitate testing, training and user acceptance and oversee rollout of the solutions.
• As a member of the IT team, provide integrated solutions that address needs of company, legal and administrative users and continuing to expand upon our IT infrastructure.
• Provide application training and support documentation

This role will be successful when:

• Providing integrated solutions that address needs of firm users and continuing to expand upon our IT infrastructure.
• Working in a team environment, demonstrating flexibility and ability to pivot to meet adjusted priorities.
• Effectively defining problems, document existing processes, assemble and analyze data, establish facts, draw valid conclusions, and make recommendations.
• Leveraging an adaptable communication style to successfully train employees at differing levels and abilities on our systems and processes so that all team members receive the highest caliber training and support.
• Processes, support, and training documentation is maintained and accessible across the firm.

What you bring to the table

• BS in Business or Computer Science with a minimum of 2-5 years’ experience with business operations or systems development, or the equivalent combination of education and experience.
• Working within a team environment, flexible, able to pivot to meet adjusted priorities.
• Must be able to travel to office locations and work remote as needed.
• Must be able to support legal teams in office and remote as needed.
• Requires excellent communication and ability to training employees on systems and processes.
• Change management and process improvement experience.
• Experience analyzing and document writing of business processes and support documents within a service-based organization.
• Knowledge of Salesforce, Zoom, SharePoint, Microsoft 365, Acrobat, & Visio.

Systems Administrator Total Rewards

• Job Salary Range: 72 - 108k
• Expected Hiring Range: Level 1 72-90k, level 2 80-108k
• Eligible for annual discretionary bonus

McKinley Irvin offers a competitive total rewards package with compensation commensurate with experience and generous benefits, including but not limited to:

• Choice of PPO/HDHP health plans
• Choice of two dental plans
• Vision insurance
• 401k retirement plan with generous matching
• Flexible paid time off starting at three weeks per year
• 10 paid company holidays annually
• Commuter subsidies
• Group Life and Disability
• College-bound-graduate laptop program
• Casual Fridays
• Hybrid work, 25% remote
• Thriving and engaged culture of smart coworkers

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About McKinley Irvin:*
With offices in Seattle, Tacoma, Bellevue, Everett, Kirkland, Vancouver, and Portland, McKinley Irvin is the Pacific Northwest's largest family law firm. For over 30 years, we've dedicated ourselves to our clients, their families, and the evolving nature of what it means to be a family. It is our goal to achieve the best possible results for our clients, while at the same time delivering world-class personal service.

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Our Philosophy:*
We believe families are the root of civilization, that healthy families create healthy communities, and that communities are the foundation of the country. By helping one family at a time, we better our society as a whole.

Job Type: Full-time

Pay: $72,000.00 - $108,000.00 per year

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