Innovative Integrated Health|Fresno PACE for Seniors

WHO WE ARE:

Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible?

Fresno Program of All-Inclusive Care for the Elderly (PACE) is dedicated to providing its participants with comprehensive health and social supports that are proven to effectively manage chronic conditions and to reduce the risk for premature institutionalization. PACE staff are leaders in the “aging in place” industry and we have had the honor of serving Fresno County seniors and their families/caregivers for the past five years.

Job Summary

Under the supervision of the Director of Information Systems, the Systems Administrator will be responsible for protecting critical information, systems, and assets. In addition, will build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy.

Essential Job Functions

Duties include, but are not limited to:

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Own projects, solutions, and key responsibilities within a larger business initiative
• Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace
• Enable faster and smarter business processes and implement analytics for meaningful insights
• Nurture dependable IT infrastructure and networking that’s always up and running
• Partner with internal and external partners to communicate project status, activities, and achievements
• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
• Perform routine/scheduled audits of the systems, including all backups
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle

Knowledge, Skills and Abilities

• Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook).
• Knowledge of general office procedures, equipment and filing systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to quickly learn department policies, procedures, goals, and services.
• Skill: Attention to detail and accuracy.
• Ability to change priorities regularly.
• Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)
• Expertise in creating, analyzing, and repairing large-scale distributed systems
• Creating volumes, assigning to servers and remote replication

Working Conditions and Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
• Ability to communicate verbally with an excellent comprehension of the English language.
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.

Experience

• Minimum of one (1) year of documented experience working with a frail or elderly population. Minimum of four (4) years of professional experience in Information Systems, required without a Bachelor’s Degree

Education and Certification

• Bachelor’s Degree in Information Systems or related field from accredited college/university, or equivalent work experience required.
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.