Empire State Realty Trust, Inc. (NYSE: ESRT) is a REIT that owns and manages office, retail and multifamily assets in Manhattan and the greater New York metropolitan area. ESRT owns the Empire State Building, the World's Most Famous Building, and Tripadvisor's 2022 Travelers' Choice Best of the Best Awards #1 attraction in the U.S. and #3 attraction in the world, the newly reimagined and iconic Empire State Building Observatory. The company is a leader in healthy buildings, energy efficiency, and indoor environmental quality and has the lowest greenhouse gas emissions per square foot of any publicly traded REIT portfolio in New York City. As of September 30, 2022, ESRT's portfolio is comprised of approximately 9.2 million rentable square feet of office space, 700,000 rentable square feet of retail space and 625 residential units across two multifamily properties. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, Twitter and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

POSITION SUMMARY
The System Analyst - Network is responsible for managing, organizing, modifying, and supporting a company's computer systems.

Responsibilities:

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server, and systems;
• Perform daily backup operations, ensuring all files and system data are successfully backed up;
• Investigate and troubleshoot issues related to ESRT Corporate and building infrastructure;
• Maintain PCI and SOX compliance through adherence and enforcement of the Policies and Procedures;
• Apply patches, hot fixes, and upgrades on a regular basis;
• Maintain operational, configuration, or other procedure documentations;
• Communicate network related issues, failures, and potential impact to hardware or software to superiors;
• Support the implementation of IoT and PropTech solutions in a secure manner;
• Incorporate cybersecurity best practices to all aspects of the job;
• Perform periodic performance reporting to support capacity planning;
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Technical Skills:
Be skilled, knowledgeable and conversant with current computer system technologies including but not limited to

• Microsoft Azure AD
• Microsoft Office 365 / 2016 / 2013

• Microsoft Windows Server 2019 / 2016 / 2012
• Microsoft Exchange 365 and e-mail gateway protocols
• Microsoft InTune
• VMWare
• VoIP communications

• Network protocols and topology (i.e. TCP/IP, VLAN, SAN)

• Wireless infrastructure

• Switches, Next Gen Firewalls, Routers, and VPN
• IDR / IVM / EDR solutions
• Apple Mac OS / iOS and Android OS

What Success Looks Like

• Solid working knowledge of computer systems;
• Maintain network stability and availability to support business initiatives;
• Investigate new technology and solutions to ensure ESRT is well positioned for growth;
• Configuring computer hardware and software for optimal network communication.

Interpersonal Skills /Abilities

• Communicate with internal/external clients in a calm, polite, respectful, and professional manner;
• Display strong project management skills completing assignments in a timely fashion;
• Exhibit strong analytical, troubleshooting, and organization skills with an attention to details;
• Able to work both independently, as a member of a team environment;
• Keep abreast of current and new technology system advances and their potential application to address user business requirements.

Education & Experience

• 4 - 7 years of IT networking experience;
• Microsoft MSCE, not required, although preferred;
• Associate / Bachelor’s Degree in Computer Science or related field, preferred.

WHAT YOU CAN EXPECT
At ESRT, like our tenants, our employees come from everywhere. We foster a richly diverse work environment that captures top talent and cultivates the best ideas. By focusing on inclusion and celebrating our differences, we create even greater value — in business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive. In addition, ESRT employees embody our Company Culture & Success Factors -

• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, and embrace and contribute to a culture of diversity and inclusion
• Positive – you possess a service-oriented attitude with excellent follow through

The salary range for this position is $100,000 to $115,000. Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT offers comprehensive, competitive benefits & well-being programs including:

BENEFITS

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
• Voluntary Enhanced LTD Program
• Voluntary Hospital, Accident, and Cancer Programs
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pre-tax transit accounts
• Employee Assistance Program for emotional, financial, and legal support

WELL-BEING

• Generous paid time off
• Flex remote work time
• Flex Summer Fridays
• Employee engagement programs
• Volunteer time off
• Continuing education
• Complimentary Empire State Building Observatory access
• Complimentary gym membership and other wellness benefits
• Employee Discount Programs