Support Tech

Full-time

Bolivar, MO

Polk County

SUMMARY: The Center for Human Services (CHS) has provided exceptional opportunities for Missouri citizens with intellectual and developmental disabilities since 1955. CHS provides programs and services to assist individuals with disabilities and their families to meet their goals, and experience their best lives while living, working, playing, and becoming a part of their communities. As an organization, we are leaders in excellence, we have a steadfast commitment to solutions, we respect all differences, abilities, and similarities in our employees and clients, and we advocate autonomy!

On a daily basis, gives information to callers and performs various clerical tasks as described below. Completes filing, maintains the designated record set for individuals served, greets visitors, and distributes visitor badges.

Clerical duties:

• Greets visitors and vendors to ensure they have signed in and are provided the appropriate security badge.
• Provides support as requested by Service Coordination Team.
• Provides assistance to the administrative staff where needed (tracking ISPs, processing EMTs, etc.)
• Develops Resource Directory and updates directory as needed.

Maintains the Designated Record Set for individuals served:

• Provides secure and accurate record management for individuals served.
• Assures the confidentiality of Protected Health Information (PHI).
• Enforces and follows HIPAA policies.
• Searches for and investigates information contained in the designated record sets; inserts additional information when needed.

Distributions/Directs:

• Directs incoming telephone calls to appropriate staff, voice mail, or takes messages as needed.
• Distributes incoming faxes.
• Prepares outgoing mail and maintains postage meter, as applicable for the office, as applicable.
• Distributes outgoing mail. Keeps/returns paperwork left for signature from the Public Administrator’s office, families, or individuals served.

QUALIFICATIONS:

• High school diploma or general education degree (GED) plus 1-year certificate from a university or trade school or 1 year of related work experience.

OPENING DATE: October 17, 2022

CLOSING DATE: Until Filled

SHIFTS: FT (40 hrs.) Mon-Fri: 8am-5pm

PAY RANGE: $17.77-$20.37/hr.

CHS is an Equal Employment Opportunity employer committed to creating an inclusive working environment every day.

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