The SSS V provides advanced administrative support and clerical duties within their respective department. This person must have excellent organization, computer and typing skills.

This position is responsible for providing advanced level support services and legal support. Candidates must possess the ability to understand and follow written and oral instructions. Must have advanced computer knowledge; including email, Microsoft office, internet, data entry, document imaging, faxing and other office skills. Excellent communication skills both in person and on the telephone are critical for daily interaction with the public, attorneys and Judicial staff including; Judges and other court personnel. Good organization skills, the ability to prioritize work and to work independently for multiple individuals is also required. Timely preparation and monitoring of court paperwork including; typing, saving and updating court lists, personal service papers, hearing notices, pulling files from the basement filing room which involves moving a file cart and lifting up to 20 pounds. Attending and clerking for regularly scheduled and emergency hearings in Common Pleas Courtroom which includes keeping track of exhibits, swearing in litigants and witnesses and timely processing of all orders resulting from hearings. This position is responsible for checking jailview every day for any arrests. They will handle processing of defendant's, within the 72 hour timefram, who have been arrested on support warrants or placing them on follow-up until all other charges have been disposed of. The processing of arrested defendants consists of scheduling with a Judge, arranging transport with the Sheriff's office and commincating with the Public Defenders Staff Attorneys, Enforcement Officers and Conference Officers. This position will also assist our three investigators with paperwork, and information on personal service papers and warrants. This position will also assist co-workers within the unit with court coverage, scheduling hearings, processing orders, pulling files, and filing, Must commuincate with other departments, constables, prisons and Judges. Critical thinking and the ability to address and solve problems effectively including interacting with co-workers and managing case workers scheduled submission of cases. Candidates will be required to display advanced professionalism and customer service when interacting with the clients we serve. Receiving and replying to phone calls and correspondence.

• Process special hearing dates and prepare files for the special hearing.
• Review and request assistance from court interpreters and/or sheriff, when needed.
• Notify clients of court hearings.
• Serve as courtroom clerk twice a month.
• Communicate with governmental agencies in other counties and states.
• Provide support to officers and investigators for rule court.
• Process contempt papers for investigators to be served on defendants in contempt of court.
• Provide accurate and up-to-date information to review at meetings held prior to court.
• Maintain a list of all cases scheduled for court.
• Docket, process and mail all orders from the judge (contempt, continuance, warrant, dismissal, etc.) in a timely manner.
• Coordinate and schedule paternity testing.
• Prepare documents for DNA testing.
• Perform DNA testing on a monthly basis (buccal swabbing of up to 40 people).
• Review and process invoices for DNA testing.
• Train staff on DNA testing.
• Notarize documents.
• Provide coverage for processing warrant quashes/releases.
• Familiarity with bar coding, Metro search, PACSES and the child support system preferred but not required.
• Knowledge of Pennsylvania statutes and the legal system is preferred but not required.
• Color vision (to interpret DNA swabs) is required for this position.
• Perform other duties, tasks and office functions, as determined (e.g., attend conferences and meetings, facilitate meetings, etc.).

Qualifications / Requirements:

• High School Diploma or General Education Degree (GED).
• Minimum of one year of general office experience.
• Intermediate skills in using a personal computer and various software packages
• Excellent verbal and written communication skills.
• Strong typing skills (minimum of 55 wpm).
• Ability to use office machines (fax, copier, calculator, etc.).
• Strong interpersonal skills.
• Proficiency in grammar and spelling.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• This position may require a general understanding of human resource guidelines.
• Ability to work as part of a team.
• Flexibility.
• Ability to interface effectively with all levels of county management.

• Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
• Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
• At least two years of customer service experience.
• Ability to establish priorities and carry tasks to completion.
• Excellent ability to handle and resolve recurring problems.
• Ability to multi-task.
• Ability to use all office equipment.
• Accurate and detail oriented.
• Excellent time management and organizational skills.
• Strong knowledge of county policies and procedure.

Computer Skills:
To perform this job successfully, an individual should have:

• Intermediate to Advanced Microsoft Office skills
• Intermediate to Advanced Word skills
• Intermediate to Advanced Excel skills
• Intermediate to Advanced Access skills
• Intermediate to Advanced PowerPoint skills
• PeopleSoft skills (Financial and/or HR) or the ability to learn PeopleSoft
• Basic to Intermediate Microsoft Outlook skills (Email and Calendar)
• Basic skills to use the Internet for research purposes
• Basic Court Management System software skills or the ability to learn CMS