Primary Location

Description

Shift: Sunday-Thursday, 6am- 2:30pm

JOB SUMMARY

Under the supervision of the Director of Supply Chain Optimization, the onsite operations manager is responsible for leading the implementation of supply chain management programs, policies, and strategies in support of their assigned facility. This role will Lead, develop, and mentor supervisors through open communication, training and development opportunities, and performance management process.

CORE JOB RESPONSIBILITIES

• Build and maintain overall employee morale and motivation on the account supported. Manage the overall performance review process and collaborate with the Director of Supply Chain Operations on ensuring that the team is built with the right skillset and competencies to be successful.
• Ensure customer needs and expectations are met by ensuring product quality, inventory levels, and staff interactions are in-line with or exceed expectations. Conducts regular interaction with clients, SCO management, Sales and on matters concerning review of current account, staffing levels, and account expansion.
• Work with Director of Supply Chain Operations on budgetary responsibility for the onsite program and usually contributes to budgetary impact by regularly reviewing existing account. Monitor expenses, identifies trends, and ensures operations are within budgetary guidelines.
• Recommend and implement new policies or modifications to existing policies and provide general guidelines and parameters for onsite supervisors and their direct reports. Monitor overall team metrics and evaluate level of service provided through established metrics.
• Build customer relationship and serve as the primary contact for responding to customer’s inquiries. Provide timely response to service failures and customer concerns. Provide technical expertise and in-depth knowledge of regulatory guidelines and procedures in compliance with federal and state requirements.

Qualifications

BASIC QUALIFICATIONS

Education

• Bachelor’s Degree

Relevant Work Experience

• At least 5 years of supply chain or warehouse/inventory management experience from overall planning to execution of programs.
• At least 3 years of project management and supervisory experience

Additional

• Experience with dealing and negotiating with customers/vendors.

COVID-19 Vaccination

Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law.