Job description

Description:PURPOSE:
The Supplier Quality Manager is highly supplier-facing, requiring excellent interpersonal and communication skills (oral and written). The SQ manager will build a team of SQEs, while creating processes to manage supplier quality assurance responsibilities and ensure compliance across the enterprise. The successful candidate will utilize quality methodologies (RCCA/DMAIC) and analytical techniques to improve the performance of GENTEX suppliers.
The Supplier Quality Manager will be responsible for assigning work and resolving and sustaining all supplier quality-related activities to assure fulfillment of contract/purchase order requirements. This position requires a strong servant leader who can work collaboratively with all levels of the Organization.
Develops direct report employees to independently determine and develop creative approaches to solutions.
The role requires strong experience with writing Standard Operating Procedures, Training plans, and development of statistical reports, corrective action statements, monitoring metrics and other documents in support of assigned supplier(s).
Travel to suppliers is required. This position is approximately 50%+ travel.

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KNOWLEDGE, SKILLS, AND ABILITIES:*

• Strong problem-solving skills
• Strong Servant Leadership ability
• Advanced oral and written communication skills, including the ability to write technical reports and presentations
• Advanced knowledge of quality related tools including, but not limited to, PPAP, APQP, SPC, DOE and Quality Systems
• Self-starter with the ability to quickly learn about new processes with very little information provided
• Knowledge of aerospace and electromechanical manufacturing processes
• Must possess good problem-solving skills to develop, capture, and implement statistical processes to promote reduction in COPQ
• Must possess skills to define Root Cause and implement effective Corrective Actions
• Familiarity with developing and maintaining PFMEAs and DFMEAs
• Ability to interpret customer quality requirements and product drawings, schematics, specifications, DoD DFAR and FAR requirements, etc.
• Ability to read, and understand Engineering drawings including GD&T
• Team focused with the ability to participate in and/or lead cross-function teams

Requirements:
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EDUCATION AND/OR PROFESSIONAL LICENSE(s)/EXPERIENCE:*

• Must possess a B.S. Degree in a technical discipline with a minimum of five to ten years Supplier Quality experience.
• ASQ Certified Quality Engineer and Six Sigma Black Belt or Master Black Belt certification desired.

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DUTIES, RESPONSIBILITIES, ESSENTIAL FUNCTIONS:*

• Must have Aerospace and Defense Experience
• Develop positive relationships with employees and effective lines of communication with suppliers: Partnership-oriented arrangements.
• Develop processes for conducting supplier assessments and audit/visits on systems, capabilities, processes, and procedures to ensure compliance to specifications, procedures, and industry standards (i.e., ISO9001/AS9100).
• Investigate supplier deficiencies to determine cause, corrective actions, and disposition of the deficiencies, while collaborating with Supply Chain Sourcing.
• Conduct independent statistical data analysis to obtain improvement actions and facilitate problem solving.
• Utilize Lean and Six Sigma techniques to facilitate supplier process improvements, reduce waste, and support continuous improvement.
• Develop, manage, and improve the APQP (advanced product quality planning) process with suppliers from the initial design stage through FAI/ PPAP submission and the start of mass production
• Develop, maintain, and support training for an Enterprise-wide Supplier Assessment Program – Supplier Assessments, Quality Audits, Supplier Risk Assessments, Supplier Scorecards and Supplier Qualifications (tooling, products, and processes).
• Manage and Report Supplier Quality metrics.
• Provide technical direction to Supplier’s personnel inspecting and testing product.
• In tandem with Quality Assurance, Purchasing and Enterprise Materials Group, support Cost of Poor Quality (COPQ) metrics as a tool to help prevent quality issues or reassign costs such as Scrap, Rework, and other less obvious ones to the appropriate cost center.
• Participate as a member of the Material Review Board to review and disposition Supplier related Nonconformance Material Reports as required.
• Provide mentoring and support for the sustainment of the Quality Management System (QMS) as required by the ISO 9001 and AS 9100 Standards.

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POSITION SUPERVISES:*
Team of SQEs.
CONTACT WITH OTHERS:
This position will work within operations across all enterprise-wide value streams. Routine communication and reporting will also occur with the leadership team.
PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS:
Employee is occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee may lift and/or move up to 50 lbs. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The individual must have a high level of comprehension, and a high level of general, verbal, written, and numerical intelligence.
WORK ENVIRONMENT:
Works majority of the day in a climate-controlled environment.
TRAVEL:
Frequent travel required

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LOCATION:*
Gentex’s Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, meet people, raise a family and live!
At Gentex, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Gentex Corporation is an Equal Opportunity Employer M/F/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to their protected veteran status or on the basis of disability. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. If you have a disability and would like to request an accommodation in order to apply for a position with Gentex, please call our Human Resources department at (570) 282-3550.

Job Type: Full-time

Pay: $82,000.00 - $100,000.00 per year

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