Job description

Do you like helping team members learn? Do you take pride in a job well done? Do you want to have an opportunity to learn more and grow with the management team? Want advancement? More opportunities? A chance to put your “spin” on things?

The Supervisor shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential by having a general understanding of every department, driving a customer service culture, developing staff, maintaining store appearance, controlling expenses and shortages. An effective Supervisor will do this through leading by example. It is a Supervisor’s responsibility to ensure that they create a positive and productive work environment

What you’ll be doing:

• Conducts huddles as scheduled by management team.
• Sets a positive tone for the team
• Commonly works side by side with team members to accomplish store goals
• Is totally familiar and competent in conducting and adhering to all processes for management – huddles, floor observations, store walk-throughs, department checklists and any other assigned processes for management. Utilizes Trello to communicate and measure these processes
• Effectively supervises the sales floor to ensure customer/associate awareness at all times
• Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner.
• Participates in the MOD responsibilities and schedule.
• Attends weekly management meetings as required by Store Manager
• Maintains a positive, fun and productive work environment.
• Communicates customer and/or employee issues to Assistant Managers or Store Manager in a timely fashion of outcome. Resolves complaints within 48 hours to best of ability
• Can open and close the store based on operational guidelines.
• Counts down cash drawers at the end of the day and petty cash if necessary.
• Reconciles propane book at end of every day.
• Regularly promote and teach the concept of “Every Customer Every Time” on the sales floor. Participates in huddles and store meetings.
• Knows how to conduct all best practices – 1-2-1s, floor walks, zoning, coaching process, floor observations, etc.
• Address any inventory issues brought to them by team members, ensuring Inventory Manager is apprised of the situation.
• Through Dexter - keep store staff sufficiently informed about plans, projects, policies and procedures, such that all staff members have an appropriate and positive level of buy-in to all levels of store operations as directed by store management team.
• Assist in the training and development of the floor staff as directed by store manager.
• Actively participate in the “Values in Action” recognition program.
• Maintain high level of housekeeping throughout the store, both inside and out.
• Enforce safety policies and procedures; is a safety role model.
• Supports Safety Coordinator in their role

Country Ace Hardware is pleased to be an Ace Hardware Pinnacle store for the last 10 years, which puts us in the top 10% of all Ace Hardware stores. We are an integral part of the Grand County Community and support numerous non profits including the Grand County Libraries, Grand County Pet Pals, Middle Park Highschool and any non profit who wants to come and grill hot dogs in the summer. We are the hub of Grand County! Come Join us!

Pay range is $19-$26/hour

How to apply:
Apply online @ https://nowhiring.com/granbyace12004/
Or
Text granbyace12004 to 242424

Minimum Requirements:

• High School Diploma or General Education Degree (GED) or equivalent combination of education and experience.
• Must have previous management experience and retail knowledge.
• Technically skilled in basic computer knowledge and software (such as, Word, Excel, Email, internet research).
• Must have good written and oral communication skills.
• Ability to provide motivation and leadership to employees store-wide.
• Knows how to prioritize: Place proper priorities on work to be done.
• Have good concept of overall management responsibilities.
• Keep well informed on facts important to management.
• Fair and impartial in dealing with employees.
• Communicate well with others, and work well as part of a retail team.
• Provide and accept constructive suggestions and instructions.
• Always polite and attentive to customers and staff.
• Dress appropriately and according to company policy.

Physical Demands:

• Tasks involve the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling.
• Must be able to stand and walk for extended periods of time.
• Requires the ability to reach, bend, balance, lift and transport various objects weighing up to 30 lbs repeatedly throughout the shift; at times, product weight may reach 50 lbs. Requires the ability to move heavy product with assistance.

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