Monitors loading and unloading of guests and related equipment on chair lifts

Essential Duties and Responsibilities:

• 
  Must be 18 years of age.
• Start up and shut off lift as instructed by manager.
• Provide guests with basic instruction on loading & mountain bikes and themselves.
• Familiarize guests with the safety equipment used on the lift.
• Observe and assist guests if they have difficulties using the lift or loading bikes.
• Ensure that guests are using lifts properly and safely.
• Check lift ticket or season pass ensuring it's current and valid.
• Load and unload gear (i.e. mountain bikes).
• Enforce age or ability restrictions when loading the lifts.
• Maintain loading and unloading ramps at required specifications.
• Complete daily lift logs or other required paperwork.
• Report lift related accidents or injuries to manager immediately.
• Report malfunction or other lift issues to maintenance immediately.
• Assist maintenance with trouble shooting when requested.
• Complete tramway incident reports as required.
• May cross train as a mountain coaster lift operator.
• Perform other tasks as assigned by manager.

Minimum Qualifications: (Knowledge, Skills, Abilities):

• Skilled in providing outstanding customer service.
• Must follow company procedures for maintaining a safe workplace.
• Must pay attention to detail and have an extreme dedication to safety.
• Must pass lift operator training session prior to working at lifts.
• Must have a friendly and fun disposition and connect with guests.
• Communicate clearly using 2 way radios.

Core Competencies:

• Friendly Service: Treat people courteously and respond in a helpful manner.
• Adhere to company policies & procedures maintaining strong work ethics.
• Teamwork: Interact with team members effectively put company goals first.

Physical Demands:

• Must be physically fit and able to lift up to 50 lbs.
• Must be able to stand, bend, climb, lift, reach, and pull repetitively.
• Must be mentally attentive and focused at all times.
• Must be comfortable working outside in all weather conditions.