Basic Requirement:

• Must be a Christian who is a member of a church that holds Jesus Christ to be their Lord and Savior, and who holds solely the Old Testament and the New Testament as sacred Scriptures.

General Objectives:

• Process all payments from students, Internet payments, campus departments, student employers, and other sources.
• Work with students to manage their accounts.
• Registration of all students working out payment plans for each student whether employer billed, financial aid, or personal payments on installment note.
• Supervise and maintain the corporate billings and direct employer paid programs within the Cashier's Office.
• Collect, process, and maintain all paperwork and payments for students and corporations that participate in the corporate billing or direct employer paid programs.
• Ensure these participants receive their funding for each semester they are enrolled.
• Monitor accounts to ensure proper collection of funds.

Qualifications:

• Ability to work with numbers, calculations, and percentages. Strong financial management experience. Basic knowledge of accounting, including general ledger activities.
• Highly developed customer service skills to deal with students, parents, collection agencies, and university personnel. Superior communication and conflict resolution skills.
• Experience comfortably and accurately handling large amounts of money. Cash-teller experience preferred.
• Coordination and managerial skills to work closely with the Registrar, Financial Aid, and other offices on various tasks.
• Strong computer skills. Mastery of MS Office, specifically Excel. Colleague Experience. Computer proficiency, 10-key, faxing and multi-phone line ability.
• Ability to multi-task in a short amount of time with impending deadlines.
• Desire to attain ownership in your individual responsibilities and the activities of their entire Can develop strategic goals independent and with support from management.

Responsibilities:

Student Accounts

• Receipt payments from students, third parties, and other sources of income.
• Audit student accounts and adjust accounts to fit policies.
• Register students during registration and calculate/create installment notes.
• Consistently work with students to clear balances for graduation.
• Post scholarships, private loans, wire transfers, and manual postings.
• Apply and remove charges such as music fees, library fines, ACE credits, parking fees, etc.
• Apply and receipt application fees for undergraduate, graduate, and international students.
• Receipt departmental deposits such as CLEP tests, Mail Room, Business Office, Athletics, etc.
• Assist apartment tenants with account inquiries and receipting payments.
• Monitor and contact students regarding past due balances and late payments.
• Obtain spreadsheets to check account balances, payment dates and enrollment.
• Update student information through the Registrar, such as addresses and phone numbers.
• Create and monitor individual and mass mailings, such as reminder notes, letters, promissory notes, and thank-you notes to students.
• Contact and meet with students in order to execute payments and payment agreements.
• Work with multiple offices in the pursuit of accounts receivable, i.e. Corporate Education, International Office, CAED, Graduate Office, Registrar, and Residence Life.
• Coding of accounts for Colleague queries.
• Deposit and record all room and key requests with record keeping allocating and/or refunding when necessary.
• Posting cash reports and batch reports; balance daily and request purchase orders.
• Assist with Apartment Manager tasks as needed

Corporate Billings

• Run Custom reports to help maintain records of all students receiving employer education benefits. Specifically Direct employer paid, VA 31, Texas Tomorrow Fund, Cohort, and Military or Tuition Assistance.
• Identify all Direct Bill Students and make sure we have all proper documentation for billing.
• Collect, record, and process all payment received from employers and other third parties.
• Manage all scholarships to make sure they reflect the policy and procedures of our Office. Ensure that all scholarship accounts throughout the semester are properly charged and credited.
• Make sure all VA is billed for properly and received.
• Serve as a liaison between all direct bill students, each corporate representative and third-party billings for Dallas Baptist University.
• Monitor and manage the DBU Employer email.
• Create and manage mass mailings, such as payment reminders, missing EPRA's, and LOC's.