• At the direction of the Training Manager, the SMIT supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures (e.g., Door to Shelf). Must be able to effectively communicate and explain these (and other) standards and procedures to Team Members when directed by the Training Manager.
• Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.
• Assists the Training Manager in the weekly ordering of merchandise using cycle counts to ensure in-stock representation.
• At the direction of the Training Manager, the SMIT assists in unloading all merchandise from the delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.
• Assists the Training Manager in loss prevention efforts by maintaining a presence in the store and providing excellent customer service.
• Acquires knowledge and executes all duties necessary for the effective and profitable operation of the store.

• Education: Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc.).
• Experience: Prefer store management experience in retail, grocery, or drug store environments.
• Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays.
• Skills & Competencies: Customer Focus, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge, and Relationship Management.

When it comes to delivering value on family essentials in a convenient neighborhood location, Family Dollar is THE one-stop shop! As one of the nation’s fastest-growing retailers, we offer a compelling assortment of merchandise for the whole family. Families will find household cleaners, food, health and beauty aids, toys, apparel, home fashions, and more—all for everyday low prices. Many of our items are $1 or less, and most items in the store are priced below $10. We make shopping fun while keeping our shoppers’ budgets top of mind.