Job description
Description
Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
The Stop Loss Representative will perform activities related to managing inventory, filing submissions to stop loss carriers for reimbursement, distribute monthly stop loss reporting to appropriate contacts, auditing reports for accuracy prior to issuing, maintain detailed tracking and storage of supporting documentation, attend meeting with account management, brokers, and/or support team as needed to answer questions and/or resolve issues. This includes but is not limited to projects, updating claimant id numbers/merge multiple records to track all stop loss claim dollars, processing external pbm files and additional duties assigned to support the team as needed.
Responsibilities
- Manage Inventory
- Maintain claimant files
- Update group/broker/carrier contact information as needed
- Distribute monthly reports
- Process PBM rx files
- Open tickets for issues and follow through to resolution
- Follow up on all open items timely
- Reconcile accounts, communicate discrepancies immediately
- Manage working relationships with internal and external business partners
- Attend meetings to resolve issues as needed
- Perform other duties as necessary or appropriate for the position
Qualifications
- Bachelor’s degree in business operations or equivalent work experience
- More than two years working in an operations environment
- Knowledge of claims processing preferred
- Previous experience in Reinsurance or Stop Loss or healthcare experience preferred
- Experience working in a production driven environment
- Self-starter, highly motivated problem solver with the ability to work independently.
- Ability to multi-task and handle deadline driven assignments
- Ability to perform appropriate research, make responsible decisions and demonstrate customer-oriented professionalism.
- Strong organization skills and attention to detail capabilities are required.
- Strong communication and competency skills are necessary
- Ability to follow documented procedures and instructions
- Cross-functional team collaboration skills desired
Hybrid of Choice:
Independence has implemented a “Hybrid of Choice” model which provides our associates with the flexibility to choose whether to work remotely, work in the office every day, or work in the office on certain days at their discretion. However, management may require our associates to work from Independence’s physical office locations on certain occasions. This role is designated as a role that fits into the “Hybrid of Choice” model. While associates may work remotely, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.