Job description
- Provide friendly, fast, and helpful customer service to all guests and team members.
- Greet and welcome guests, assign seating, and escort guests to their table.
- Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server.
- Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation.
- Maintain dining areas including taking orders, delivery and bussing as necessary for the efficient operation of business.
- Respond to telephone inquiries including making reservations and taking messages as needed.
- Utilize electronic reservation system to make, retrieve and monitor guest reservations.
- Meet department uniform, appearance and grooming requirements.
- Must adhere to regulatory, department and company policies.
- Perform all job duties in a safe and responsible manner.
- Perform other job related and compatible duties as assigned.
- High school diploma or equivalent
- Six months experience in gourmet food service preferred
- Knowledge of gourmet food and wine preferred
- Must possess excellent interpersonal skills
- Ability to earn and maintain TiPS certification
- Available to work required schedule which may include nights, weekends, holiday and overtime as needed
- Must be able to acquire and maintain appropriate gaming license
MATHEMATICAL SKILLS
REASONING ABILITY
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear.
Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.
ACKNOWLEDGEMENT
I hereby acknowledge that I have read and received a copy of the above job description and fully understand the requirements set forth therein. I agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability.
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