Job description

The Goodkind Group is a full-service, permanent, and contingency staffing firm, with headquarters in New York City and branch offices in New Jersey Long Island, and Miami. Our team of industry experts and seasoned recruiters are committed to delivering solutions tailored to our client's needs. We take great pride in our core values: honesty, integrity, and professionalism, and dedicate ourselves to building strong relationships with both clients and candidates.
Our client, a leading Hospitality Management Company, that provides food services at an array of cultural institutions as well as full-service catering, special events, and culinary festival productions is seeking our assistance in the recruitment of a Director, Off-Premise Catering. This is a non-remote position in the Bronx and we anticipate the salary to be in the range of $150K

Staffing Director, Off-Premise Catering

Department Catering Service

Location The Bronx

Reports to Catering Operations Director and Human Resources Director

Focus

Responsible for hiring, scheduling, training and overseeing on-call catering staff to ensure engagement and quality of service that enhance our guest experience while meeting ’ hospitality standards. Works in conjunction with Catering Operations and oversees booking team as well as a community of approximately 800 on-call team members.

Focus

Responsible for hiring, scheduling, training and overseeing on-call catering staff to ensure engagement and quality of service that enhance our guest experience while meeting ’ hospitality standards. Works in conjunction with Catering Operations and oversees booking team as well as a community of approximately 800 on-call team members.

Responsibilities

· Oversee scheduling of all positions for catered events.

· Coordinate and conduct interviews with on-call candidates for both culinary and front-of-house positions.

· Plan and conduct orientation sessions for both culinary staff and front-of-house on-call staff.

· Plan and conduct service training sessions for all on-call positions.

· Plan and conduct catering staff meetings as needed or as requested by management.

· Attend catered events regularly to ensure staff engagement and adherence to company service standards.

· Conduct on the job staff coaching and development regarding personal appearance, uniform standards, steps of service, language, professional comportment, and the spirit of hospitality.

· Communicate with captains pre and post-events to review performance and staffing levels.

· Oversee rating system for evaluating staff, based on attendance and punctuality, uniform and overall performance.

· Provide feedback and implement disciplinary measures.

· Fulfill staffing requests and ensure that each event has proper staffing levels.

· Oversee daily communication with on-call staff

· Collaborate with sales and operations department heads on optimal staffing levels.

· Collaborate with the finance department on monitoring department costs: unemployment, overtime, workers compensation, disability insurance and spread of hours.

· Performs additional duties as assigned or deemed necessary to ensure overall operational success.

Qualifications

· Prior managerial/supervisory experience

· Works collaboratively with guests, clients, subordinates, co-workers, and senior management.

· Ability to clearly communicates expectations to subordinates Communicates with co-workers, management, guests, clients, vendors, and others in a courteous and professional manner

· Ability to communicate with co-workers, management, guests, clients, vendors, and others in a courteous and professional manner.

· Ability to anticipate and fulfill client and sales planner needs and special requests

· Ability to supervise staff across multiple locations

· Effective time-management skills

· Effective communications skills

· Proven problem solving, logic and analytical skills

· Ability to multi-task, manage, delegate and shift priorities as dictated by changing business environment

· Experience in interpreting, implementing and delegating policies and procedures

· Strong presentation and public speaking skills

Prior Experience

Minimum five years New York City off-premises catering experience

Supervisory-Management Responsibility

Directly responsible for managing subordinates, including but not limited to Booking Team, Bar Captains, Buffet Captains, Sanitation Captains, Sanitation Attendants, Bartenders, Waiters, Coat Check Attendants and other staff.

Work Environment

This position is 100% office-based, with some time spent visiting events

The above statements are intended to describe the general nature and level of work being performed. They do not represent an exhaustive list of all responsibilities,

Job Type: Full-time

Pay: $145,000.00 - $150,000.00 per year

Benefits:

• Health insurance

Experience level:

• 5 years

Schedule:

• 10 hour shift
• Holidays
• Monday to Friday
• Self-determined schedule
• Weekend availability

COVID-19 considerations:
Covid Vaccination Required

Ability to commute/relocate:

• Bronx, NY 10451: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have management experience in Hospitality?

Experience:

• Management Hospitality: 5 years (Required)

Work Location: One location

www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.