Job description
Location:
Windsor Run by Erickson Senior Living
Windsor Run is a beautiful 60-acre continuing care retirement community in the town of Matthews in Mecklenburg County, North Carolina. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.
We are hiring a Staff Development Manager to lead effective strategies for training, development and retention of staff for the Dining Services Department. This position works with current staff to mentor and monitor professional skills development. Particular focus on the development, training and retention of the Dining Services Department with emphases on coaching and guiding minors entering the workforce. This position will support recruitment efforts as needed. Working knowledge of dining room, café, kitchen and utility operations and functions in both independent and Continuing Care.
How you will make an impact:
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Coordinates and/or facilitates new employee orientation for minor staff after normal school hours.
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Work with managers to ensure the ongoing development of all dining staff by reviewing performance reviews, reviewing coaching/counseling forms and discussing performance with supervisory staff.
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Develops, coordinates and presents dining skills training for service and sanitation.
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Collaborate with recruiter weekly to support full front of the house and back of the house staffing
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Collaborate with recruiter to ensure efficient hiring and onboarding process of all dining hourly staff in conjunction with the Human Resources Department.
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Support dining venue service hours as a floor manager to ensure staff maintains service standards, to mentor and coach students and reinforce training.
What We Offer:
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Quality of life – most of our restaurant's employees are out before 9 pm!
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Competitive benefits packages including medical, dental, vision, and PTO
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401k for all employees 18 and over. Company contribution up to 3% once eligible.
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Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
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Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
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State of the art kitchens, top of the line equipment
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Discounted meals in our restaurants
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Gated community with 24/7 security
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Free onsite parking at all of our communities and corporate offices
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A culture of diversity and inclusion, which builds on our values, vision, and mission.
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Commensurate with experience starting at $62236 /year
What you Will Need:
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Bachelor’s Degree preferred.
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Proven experience managing and motivating in a customer service environment.
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Related experience in food service, an educational food service management program, or experience in recruitment, staff development and training with an ability to learn food service.
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Excellent verbal and written communication skills required.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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