Schedule: Mon - Fri: 8 AM - 5 PM (40 Hours)

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages, troubleshoots and maintains Credit Union’s infrastructure supporting it members and employees.
• VMware/ESXI Virtual Server/Hypervisor administration.
• Windows and Linux administration.
• Support virtual desktop infrastructure.
• Coach, mentor and be a lead contributor to the team directly and via documentation.
• Focus on efficiency through automation, process refinement and elimination of technical debt.
• Manage third-party solution providers to ensure smooth adoption and operation of technology solutions.
• Solves non-routine problems and coordinates resources when more complex issues require.
• Ensuring capacity, availability, security, recoverability, and continuous improvement of the credit unions systems infrastructure.
• Identifies system problems / assists in repair and tuning efforts to restore proper operation.
• Application and Infrastructure life cycle management, ensures software at current version and service pack levels.
• Interacts with vendors to identify software problems. Monitors the progress of assistance through resolution. Communicates status to internal customers.
• Interacts with Business Development Team to provide technical analysis and implementation solutions for projects.
• Build maintain and develop system strategies to meet defined RPO, RTO and uptime requirements on-prem, hybrid or cloud based systems.
• Provide On-call and Off hours support where required.
• Complete all required Bank Secrecy Act related training annually and maintain knowledge of current BSA policies, specifically those related to cash handling (CTR filing) and identifying
• Support and maintain quality service to our internal and external customers
• Perform other job-related duties as assigned by Managers(s).

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience Requirements:

• VMware, VMC, Cloud, WINDOWS, LINUX, UNIX, DB’s, IIS, ACTIVE DIRECTORY, LDAP, IMAP, SAN’s, Replication, Networking, Scripting, ADFS, PowerShell.

Additional Eligibility Requirements:

• Atlassian toolset, Jira, Confluence experience, Excellent communications skills with a strong customer service orientation, project methods such as Agile, Working knowledge off scripting. AWS, Azure, Dell VXrail a plus.

Supervisory Responsibility:

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools or controls and to reach with hands and arms.

Service Excellence: The DCU Way:
All employees are expected to provide service excellence the “DCU Way” through teamwork and by providing quality service to internal and external members, incorporating the Guiding Principles of DCU’s culture:

• People come first
• Do the right thing
• Make a difference

Bank Secrecy Act (BSA):

All Credit Union employees are required to complete all BSA related training annually and maintain knowledge of current BSA policies, specifically those related to functions performed within the department and identify and report possible suspicious activity.

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We are proud to be an EEO/AA employer M/F/D/V.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)