Sr. Product Manager

Full Time
Palo Alto, CA
Posted
Job description
About Deserve:
Deserve is a venture-backed startup building a modern credit card platform. We are a hard-working group of talented employees who are bringing credit cards into the 21st century. Through a digital-first, mobile-centric, highly configurable credit card solution, Deserve is powering the future of fintech. Using machine learning and alternative data, Deserve partners with universities, associations, financial institutions, fintechs, and modern consumer brands to develop, rapidly deploy and power white label and co-branded credit card programs for any audience. Deserve is a venture-backed fintech company whose investors include Goldman Sachs, MasterCard, Visa, Sallie Mae, Accel, Pelion Venture Partners, Aspect Ventures, and Mission Holdings.

Deserve’s platform consists of a number of products and service modules working together. As a Senior Product Manager, you will be responsible for one or more of the products or service modules, with full ownership over product strategy, roadmap, prioritization, and together with design/engineering on delivery and product performance. You will work closely with product marketing and BD to enable marketing and sales initiatives, and with programs to prioritize client requests.

Responsibilities:

    • Working closely with prospects and clients to develop insights on key customer needs
    • Developing and communicating a product strategy and roadmap, in context of overall product and business priorities
    • Developing and managing a team of product managers, to work well with our agile product development philosophy, and driving the quality of outcomes for the team
    • Ensure close collaboration with all business stakeholders on strategy and prioritization
    • Work closely with engineering, data and design counterparts to drive daily/weekly prioritization, common understanding of feature requirements and context, and in problem solving around the best user/business outcomes
    • Enable effective presentation of product value proposition and features, working with product marketing and business development
    • Identify key outcomes for product, KPIs to measure them, and actively monitor and improve outcomes
    • Source, develop, prioritize and active backlog for product features, bug fixes and client customization requests

What you will bring to the role:

    • Experience having shipped products/features in a fintech or related environment
    • Ability to identity and map business needs to prioritized initiatives
    • Outstanding problem solving ability, including enabling problem solving by cross functional teams
    • Ownership mentality, to work cross functionally to deliver on product and outcomes, working across multiple functions
    • An interest and ability to lead your own product team, but also lead across teams Excellent written and verbal communication skills
    • Preferably, a technical background gained through work or education

  • Must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S. based jobs.

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