Job description
Kaiser Permanente / The Southeast Permanente Medical Group (TSPMG) is excited to announce an a Senior Business Consultant opportunity. This senior staff position leads the planning, funding, and execution of strategic and delivery system initiatives for the Georgia Region. Serves as both a broad-based business advisor and a Program/Project Manager in partnership with TSPMG & Health Plan executive sponsors and business owners to drive innovation and achieve high-priority business objectives and outcomes. This position typically manages 3 – 5 projects concurrently with up to 30 cross-functional resources per project. Projects generally span 6 – 18 months in duration and require engagement of 3 – 5 VP/Associate Medical Director/Chief sponsors per project. Position takes accountability for all project work; functions independently with very minimal guidance.
The ideal candidate will have a Bachelor’s Degree in Business Administration, Health Care Administration, Public Health or related field strongly preferred and / or a Bachelor’s degree in industrial engineering. Four + years of consulting, project management and/or supervisory experience is also required.
Additional job experience requirements are listed below.
Minimum Education and Experience Requirements:
- Demonstrated leadership ability with proven record producing results, satisfying customers, reaching performance goals and motivating and incenting staff required;
- Demonstrated ability to determine the key business issues and to develop appropriate action plans from multi-disciplinary perspectives.
- Experience organizing, overseeing, motivating and developing project teams and department staff members
- Familiarity with use and interpretation of quantitative reports and analysis
- Analytical skills utilizing Microsoft Office applications or similar applications in order to analyze large volumes of claims and or authorizations.
- Proficient with the use of Excel and databases as well as typical data warehouse structures
- Excellent facilitation, communication and presentation skills
- Ability to envision, create and implement new program design
- Excellent problem solving skills and teamwork abilities
- Experience working with senior level managers and physicians
- Understanding of the fundamentals and dynamics of a group-practice and a health maintenance organization;
- Knowledge of health care operations, including primary care, specialty and ancillary services
Preferred Education and Experience:
- Master’s Degree in Business Administration, Health Care Administration, Public Health or related field strongly preferred
- Business strategy, planning, operations and health care experience preferred
Major Responsibilities/Essential Functions:
- Provide consultative advice and direction for TSPMG projects and/or departments; provide Program/Project Manager leadership for complex, multi-disciplinary project teams.
- Establish and maintain collaborative, results oriented working relationships with executive sponsors, business owners, peers, and other key stakeholders. Serve as thought partner and business advisor to leaders at all levels.
- Assess organizational issues and recommend project approaches to address issues, influence direction and achieve outcomes; champion innovation wherever possible.
- Leverage extensive knowledge of organization, industry and competitor strategies/operations in advising leaders on project work and goals; leverage broad knowledge of EPIC system modules and other vendor systems.
- Organize, advise and partner with key stakeholders in developing organizational targets and planning strategic and operational initiatives.
- Demonstrate Program/Project management leadership skills and ability to drive planning of work scope, work approach, team structure, work plans, analysis plans, communication plans, implementation plans and sponsor management plans.
- Responsible for overall scope, schedule, direction, and budgets for all projects; facilitate project team, workgroup, and sponsor meetings to drive for results and meet timelines within budget; demonstrate proven track record of managing multiple complex projects simultaneously.
- Demonstrate ability to organize, deploy, and motivate diverse project teams.
- Understand and link complex multi-dimensional issues to effectively develop and manage project plans.
- Lead project analysis, including identifying, requesting, analyzing and interpreting relevant data.
- Facilitate communication and change management between interdisciplinary groups; exert influence to expedite problem resolution.
- Independently deliver timely and quality services and deliverables that meet client expectations.
- Contribute positively to team environment and continually seek ways to enhance personal contribution.
- Oversee activities of consultants, analysts and external vendor partners on project and provide feedback as necessary.
- Build personal expertise and working relationships within business analysis and across the organization.
- Provide ad hoc orienting, training, educating and mentoring of new consultants/analysts.
- Responsible for collection of data as well as analysis, critical thinking and reporting.
- Effectively organize own work schedule.
In addition to defined technical requirements, you will be accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Promise, and specific departmental/organizational initiatives. You also will be accountable to consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
The Southeast Permanente Medical Group (TSPMG) is one of Georgia’s largest independent, physician-owned, multi-specialty medical groups. More than 600 physicians and 200 associate practitioners work together in a unique integrated care model to provide high-quality care to over 300,000 Kaiser Permanente members. Care is delivered at 26 medical offices featuring state-of-the-art equipment, labs, imaging services, and pharmacies. We also provide surgical services and around the clock care at some of the area’s top hospitals.
TSPMG offers a competitive salary, a generous retirement package, paid time off, health, dental, vision, and life insurance, long and short-term disability, relocation allowance, and more. We also offer numerous clinical and non-clinical learning opportunities and physician leadership development.
Atlanta, our home for more than 30 years, is a thriving metropolis that blends southern charm with modern art, music and culture. Learn more about our beautiful southern city at http://www.atlanta.com/.
We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status. We maintain a drug and nicotine free workplace and perform pre-employment substance abuse testing.
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