Job description

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.

Responsibilities:

• Supporting the product complaint system through leading and managing product complaint investigations.
• Performing data analysis and trending of complaint information to proactively detect signals and take appropriate actions in a timely manner.
• Ensure complaint related investigations are concise, clear and science-based by reviewing and approving such investigations.
• Follow-up on corrective actions derived from investigations through completion.

Qualifications:

• Bachelor’s degree
• Five (5) years of related experience
• Experience writing investigation reports, reviewing Supplier assessments,
• Experience reviewing Batch Record Reviews, excellent communication skills (verbal and written), multitasking.
• Previous experience investigating product complaints if possible.

Job Types: Full-time, Temporary

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Juncos, PR: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Manufacturing: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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