Job description
Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our Information Technology department. Our Clinical Application Support role works closely with multiple departments to help identify technical and user support issues of our internal software applications. This position will assist in troubleshooting, problem resolution and end user training. In addition, you will collaborate with our software engineers while providing exceptional support for both our internal and external users.
Responsibilities :- Provide timely and accurate software support of our internal software applications as well as other supported COTS applications;
- Identify, research, and resolve technical problems of Medpace software applications;
- Respond to tickets, telephone calls, emails, and other requests for support;
- Collaborate with our software development teams while providing support for our internal and external users;
- Provide system Trainings/Demo to Medpace users; and
- Perform other support related tasks to meet company objectives.
- Associate’s degree in Information Systems or a related field and 1 year experience in general IT support -OR- Associate's degree in a Life Sciences field and 1 year of industry-related experience;
- Strong organizational skills, very detail oriented, flexible, with strong communication skills;
- Knowledge of Microsoft® Windows operating systems;
- Ability to work in a team environment; and
- Experience in Microsoft Office (Excel, Access), and other database system experience preferred.
The work we’ve done over the past 30 years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Medpace Celebrates 30 Years
- Cincinnati Campus Overview
- Hybrid work-from-home options (dependent upon position and level)
- Competitive PTO packages, starting at 20+ days
- Flexible work hours
- Discounted tuition for UC online programs
- Company-sponsored employee appreciation events
- Employee health and wellness initiatives
- Community involvement with local nonprofit organizations
- Competitive compensation and benefits package
- Structured career paths with opportunities for professional growth
- Partnership and discount with onsite childcare
- Discounted tuition for UC online programs
- Discounts on local sports games, local fitness gyms and attractions
- Official Sponsor of FC Cincinnati
- Modern, ecofriendly campus with an on-site fitness center, bar, and restaurants
Awards:
- Recognized by Forbes as one of America's Best Mid-size Companies in 2021 and 2022
- Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
What to Expect Next:
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.