Job description

From establishing client relationships to cultivating caregiving excellence,
this is care coordinating.

Are you motivated, dedicated and dependable? Do you love to go above and beyond to help others?

At FirstLight® Home Care, we’re dedicated to hiring people who have a passion for excellence. We are looking for individuals who believe in fostering teamwork and collaboration and who have a heart for helping us grow and succeed so that we can provide exceptional care and compassion to our clients everyday. We’re currently searching for a Care Coordinator who is committed to making a difference in the lives of others.

When we find these amazing professionals, we believe in taking really good care of them because individuals who believe in the FirstLight Culture of Care – our commitment to service excellence, personal growth and accountability – will help us improve the lives of our clients and their families.

Care Coordinator responsibilities include:

• Effectively establish a rapport with caregivers and clients
• Manage day to day office and field operations to ensure quality assurance of services
• Perform caregiver introductions, coordination and supervision of client services in collaboration with RN
• Take initiative and determine actions to meet goals

The ideal candidate will have:

• One to three years of home care or healthcare industry experience and/or training
• Strong management or supervisory experience in a team-orientated workplace
• Previous scheduling and planning experience
• Previous interviewing/hiring experience
• Exceptional interpersonal and communication skills
• Outstanding relationship building and leadership skills
• Ability to effectively manage the demands of the job

FirstLight offers:

• Competitive pay and paid training
• Rewards and recognition programs
• Culture of Care environment
• Exceptional support team

FirstLight Home Care is a leading provider of non-medical home care services, helping individuals achieve the quality of life they deserve. We are a lifeline and peace of mind not only for seniors, but for people recovering from illness, injury or surgery; adults with disabilities; new and busy mothers; veterans; and anyone over the age of 18 who needs extra assistance.

FirstLight Home Care policy states that services are provided, and referrals and employment actions are made without regard to race, sex, color,national origin,ancestry, religious creed, handicap, or age. This job description is not intended to be all-inclusive. You may be expected to perform other reasonable related duties as assigned. Complete job description will be provided at the time of interview.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• How would you rate your computer skills?
• Do you have strong communication and interpersonal skills?
• Do you have reliable transportation to and from work and to travel to client homes/locations when needed?
• How much experience do you have supervising other employees? (in this position, you would be supervising and scheduling caregivers)

Experience:

• Case management: 2 years (Preferred)

Work Location: One location

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