Title: Shop Sales Clerk

Type: Part-Time, Non-exempt

Reports To: Shop Supervisor

Direct Reports: None

Rate: $14.25

Purpose: To perform all retail duties including customer service, stocking merchandise, inventory control, and processing phone orders, mail orders, and website orders.

DUTIES AND RESPONSIBILITIES:

• Interacts with customer and assists them with purchase, as needed; may suggest new products based on customer’s selection; ensures a pleasant buying experience
• Conduct Shop sales and other cash register transactions through operation of the Point-of-Sale system
• Promote memberships
• Provides information about the Museum; shares knowledge about permanent and changing exhibitions with visitors
• Familiarity with Shop merchandise
• Responds to online or telephone sales, coordinates shipping and/or delivery of merchandise to customers by phone and/or email; works closely with the mailroom to process orders
• Merchandises store and store displays with the direction of Shop Supervisor
• Counts inventory, re-stocks, order, receives, stock and organize supplies, and prices store merchandise through the direction of the Shop Supervisor
• Prepare bank deposit, cash report, end-of-day sales report, and request change from bank as needed
• Maintains general housekeeping cleanliness within the area; organize, clean, dust, fold, fluff
• Participates in the annual Shop physical inventory process
• Performs other duties as assigned by Shop Supervisor, including assistance with special events

QUALIFICATIONS:

• Excellent communication skills
• Professional demeanor and customer-oriented approach
• Ability to maintain a positive consistent attitude
• Ability to work well independently and as part of a team
• Exceptional attention to detail; ability to manage multiple projects and time effectively
• Ability to adapt to change
• Available to work weekends and a flexible schedule based on Museum needs

EDUCATION:

• High school diploma, or equivalent

EXPERIENCE:

• Minimum of one (1) year experience in sales, in a retail environment
• Knowledge of Point-of-Sale / Inventory procedures (preferred but not essential)