Shift Leader/Trainer

Full Time
Jackson, TN 38305
From $11 an hour
Posted
Job description

We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.

We are looking for Someone that would like to be Mentored/ Apprenticed to become a part owner or Developed to Become an Owner/Franchise Owner. Someone that wants to grow personally and with the company for Great Food and Great Service.

Responsibilities

  • Provide direction and feedback to workers during shifts
  • Schedule employee shifts and assign duties
  • Manage and handle last-minute absences
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Check cash drawers
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environment

Skills

  • Proven experience as a Shift Leader or relevant managerial role
  • Knowledge of the industry and relevant health and safety regulations
  • Commitment to excellent service
  • Working well within a team
  • Leadership skills and ability to make decisions fast
  • Strong problem-solving aptitude
  • Ability to stand for long periods
  • High school diploma is preferred

Job Type: Full-time

Pay: From $11.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid training
  • Referral program

Physical setting:

  • Fast casual restaurant

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Tips

COVID-19 considerations:
Currently offering Curbside Pick up and Contactless Deliveries. Following CDC and Local Recommendations

Education:

  • High school or equivalent (Preferred)

Experience:

  • Restaurant Experience: 2 years (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location

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