Job description
Service Technician
Territory - Greater Milwaukee Area
About Kendall Group
The Kendall Group seeks a talented, creative, self-motivated individual for our Service Technician position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Networking & Services Manager, the Service Technician will be primarily responsible for service in the Forberg Smith assigned territories. Service activities include: Instrumentation startup, configuration and documentation, calibration, trouble shooting, installation review, and problem-solving solutions or systems. Formal technical training from our Manufacturer’s will be a part of the required activities, which will certify your ability to competently work on instrumentation and other equipment.
Exciting work you will do:
The essential duties and responsibilities of the Service Technician position will consist of, but are not limited to, the following:
- Field Service
- Instrumentation start up, configuration and documentation, calibration, trouble shooting, installation review and problem solving solutions or systems.
- Technical training from Manufacturer’s
- Documenting installation and repairs
- Performing routine maintenance on technology equipment
Competencies you possess:
- Service Excellence
- Results, Action Oriented
- Accountability and Responsibility
- Teamwork and Collaboration
- Decision Quality
- Displaying Technical Expertise
- Time Management
- Safety Conscious
What you’ll need:
- Work Experience: Field Service Experience
- Education: High School Diploma or GED equivalent, Technical Degree
- Analytics/Computer Skills: Knowledge of software-based hand tools in the industry. Basic PLC and control system design and wiring. Knowledge and understanding of Microsoft Office: Excel, Word, and Office. Mechanical aptitude and problem-solving skills.
- Organization Skills: Excellent work ethic, good verbal, time management and communication skills. Ability to work independently and as a part of a team.
- Cross-functional skills: Ability to work effectively in a team environment and through the direction of a Networking & Services Manager. Work well with others, and ability to explain your work and/or train them on your efforts.
- Communication Skills: Ability to communicate well with all levels of the organization. Know when to request assistance when appropriate, especially when lifting heavy objects.
- Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
- Ability to frequently lift/move up to 50lbs.
- Ability to stand/walk/lift, pull, and push during entire work shift on concrete.
- Ability to carry up to 30lbs of tools up and down stairs/ladders for most of the work shift.
- Physical Environment: While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time. The noise level in the work environment is consistent with that of a manufacturing company.
Qualifications we prefer but don’t require:
- Computer Skills: Windows10 applications like Rslogix5000, Maximo, Fieldcare, Pactware, Fieldmate, Prolink, and service applications involving digital communications.
- Mechanical Skills: Industrial instrumentation products (level, pressure, flow instrumentation, control valves, manual on/off valves, pneumatic control components, safety systems and gas and liquid analytical instruments.) Experience and knowledge of 24-volt DC circuits, and 120-volt AC circuits.
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
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