Job description
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Job Summary:
Come be part of a 10+ person team providing office services to one of the most prestigious law firms in Minneapolis. Our services include copy/print/scan, incoming/outgoing US Mail and FedEx processing, and other general office service functions. Advancement opportunity to either management or specialized roles available.
Resonsibilities
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General
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Provide exceptional client service by learning all the necessary details of work requests and then delivering as expected
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Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
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Answer telephone inquiries, loading/unloading parcels, delivering of parcels, copying, binding, and faxing and guest requests
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Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
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Mail/Distribution Services
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Sort, distribute and meter US mail with knowledge of current postal rates
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Ensure all projects have been properly produced and Quality Checked (QC’d) to Epiq’s standard
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Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to Epiq’s standards
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Document Services
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Immediate attention given to clients entering Copy/Mail Center in accordance with Epiq’s standard of operation
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Accurately produce copy, print and scan projects in accordance to verbal and written instructions
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Floor Coordination
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Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area. This includes the stocking of general supplies, delivery of paper, and basic daily maintenance of the copier(s) in that area
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Requirements
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Someone who thrives at providing exceptional customer service
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Excellent communicator (verbal and written) with great organizational skills
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Detail-oriented with a knack for exceptional quality service
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Ability to quickly and effectively learn instructions and apply necessary skills
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Ability to manage multiple tasks
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Minimum of 1 year professional level work experience
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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