Job description

Job Title – Service Project Manager 3

Location – Cary NC 27511

Duration- 5 Months

Job Description

Commercial Title: Resource Allocation Specialist

Key Responsibilities

• Review Sales orders based on assigned BLs to determine timeline for delivering purchased items.
• Allocate skilled and local resources for onsite and/or virtual events as needed for initial training and all follow up training needs.
• Work within CRM tool to provide transparency to both internal and external partners
• Maintain data within SAP with relevant information
• Assign, create and manage notifications in advance of assignments to align with business needs
• Maintain field staff PTO calendars to ensure proper staffing needs on a weekly basis
• Reserve equipment needed for workshops events
• Complete Revenue Capacity reports
• Properly process and manage workshop registrations, approvals and attendance as needed
• Manage cancellation and penalty conversions when required
• Work with modifications group to appropriately schedule resources to fulfil training obligations
• Collaborate and coordinate CEC scheduling and creation of CRM notifications.
• Verify education allowances, backlog as requested by both internal and external stakeholders
• Provide support for Innovation Leads and assistance as needed
• Continually review and understand education portfolio for assigned BL
• Cross collaboration with other BL to ensure appropriate scheduling for multi-modality situations.
• Provide assistance to Sales partners as needed

Skills

• Successfully allocate and maintain field productivity as set by business
• Demonstrate extensive knowledge of portfolio deliverables to successfully provide customer proper usage of training options.
• Demonstrates comprehensive knowledge of organization's business practices and issues faced and contributes to problem resolution of those issues

Thanks and Regards

Sai Sree

Job Types: Full-time, Contract

Pay: $35.00 per hour

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Service Project Manager: 5 years (Required)

Work Location: In person

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