RESPONSIBILITIES:

• Must work closely with IT and Business teams to develop and enhance ServiceNow capabilities.
• Work independently on tactical enterprise projects, but also collaborate with peers to develop real time solutions.
• Work as ServiceNow Business Analyst in estimating, implementing and enhancing ServiceNow platform and modules per business requirements.

Understand all technical aspects of the ServiceNow (Snow) implementation including:

• Process and solution integration.
• Workflow design/configuration.
• Reporting
• Proven experience as a key technical resource leading the development of Service-Now solutions
• Experience with web technologies (XML, HTML, JavaScript, and Web Services)

Education/Experience:

• Bachelor's degree in Computer Science or Information Systems (or equivalent related field experience) and 14 years of overall experience in ServiceNow, architecting, and development.
• Thorough understanding of ITIL/ITSM processes.
• Security+ is Required
• 3+ yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite.
• 4+ yrs experience with hands-on implementation and support experience with ServiceNow ITSM application suite
• 4+ yrs working with IT and Business teams to develop and enhance ServiceNow capabilities
• ServiceNow Certificate

In order to ensure the health and safety of PMCG's employees and families, all employees are required to receive vaccinations as determined by the President’s Executive Order No. 14042, Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors, issued on September 9, 2021 and the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors, which require COVID-19 vaccinations for all PMCG employees regardless of work location unless a medical or religious accommodation is granted by PMCG. PMCG requires all newly hired employees to be fully vaccinated (meaning two weeks after the employee receives the Johnson & Johnson single-dose vaccine or the second dose of the Pfizer/Moderna vaccines) or have an approved medical or religious accommodation by December 8, 2021 or by their start date if it is after December 8th, 2021.

PM Consulting Group provides equal employment opportunities to all applicants and employees, without regard to race, color, ancestry, national origin, sex (including pregnancy, gender identity or expression), sexual orientation, marital status, religion, age, disability, genetic information, or veteran status.

PM Consulting Group LLC is an EEO employer - M/F/Vets/Disabled